Team Member

Bloomington, IN, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $11.00 - $14.50

Work Schedule

Day Shifts

Weekend Shifts

Fixed Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible scheduling

Career development opportunities

Job Description

This opportunity is with a popular restaurant chain recognized for its commitment to quality, guest satisfaction, and a dynamic work environment. The establishment provides a fast-paced, team-oriented atmosphere focused on delivering excellent service to every guest. With a reputation for delicious menu options and welcoming ambiance, this restaurant values each Team Member's contributions towards maintaining its high standards of hospitality and operational excellence. The company supports employee growth through structured training programs and encourages a positive attitude, collaboration, and strong communication among teammates and management alike.

The Team Member role is essential for the smooth operation of the restaurant. This position entails performing a variety of tasks including guest service, food preparation, maintaining restaurant cleanliness, and fostering teamwork across shifts. The successful candidate will work diligently in a fast-paced setting, ensuring a swift speed of service while upholding safety, hygiene, and cash control procedures. Team Members are expected to greet guests warmly, take and serve orders accurately, prepare menu items following established instructions, and engage professionally with both guests and coworkers. Additionally, this role requires handling guest concerns thoughtfully and effectively to maintain a high level of customer satisfaction. The restaurant encourages a performance-driven mindset, focusing on continuous improvement and understanding how individual duties impact the overall success of the establishment. Those applying should be at least 16 years old, possess or be working towards a high school diploma or GED, and demonstrate a positive attitude and commitment to team collaboration. Reliable transportation and communication capabilities are necessary to ensure punctuality and effective coordination with management and team members. Flexibility in scheduling, including availability for nights, weekends, holidays, and opening and closing shifts, is expected. The restaurant provides a uniform and adheres closely to safety and operational policies to maintain a professional and efficient working environment. This is an excellent opportunity for individuals seeking to develop foundational skills in the hospitality industry and advance their careers within a supportive and fast-moving restaurant setting.

Job Requirements

Current student or high school diploma or GED preferred
must be at least 16 years old
flexibility to work nights, weekends, holidays, opening and closing shifts
ability to stand for long periods and work in a fast-paced environment
ability to bend, stoop, and lift 50 to 75 lbs comfortably
ability to work in close quarters and around heat
positive attitude while conducting all duties
commitment to guest satisfaction
effective communicator with teammates and management
excellent time management skills
must have reliable transportation to work
must have telephone or other reliable method of communication with management and teammates

Job Qualifications

Current student or high school diploma or GED preferred
must be at least 16 years old
positive attitude and commitment to guest satisfaction
effective communication skills with teammates and management
excellent time management skills
reliable transportation to work
reliable method of communication with management and teammates

Job Duties

Follow the steps outlined in the DHC training program to learn new skills and responsibilities
abide by the rules and direction given by the Restaurant Management Team and refrain from insubordination
communicate to their immediate supervisor when additional training guidance and practice is needed
understand how each job responsibility impacts guests, the team, and overall restaurant operations and success
greet guests, record orders, and serve food and beverages with a consistently positive attitude including answering questions
work together with teammates to prepare menu items while following cooking instructions, safety procedures, and sanitary requirements
communicate effectively with team members and management to resolve interpersonal issues
use kitchen machinery and equipment such as ice cream dispensers, fryers, and warmers
ensure restaurant cleanliness by clearing tables, sweeping, mopping floors, washing and sanitizing kitchen utensils and high touch-point areas, servicing restrooms
handle guest concerns and complaints professionally and calmly
maintain a neat and tidy appearance by wearing a uniform
follow all company guidelines for food and cash controls and cost control guidelines to minimize restaurant costs and use products, supplies, and equipment effectively
be performance-driven and aware of performance results