Team Member

Caribou Coffee is a renowned specialty coffee and espresso retailer committed to creating day-making experiences that spark a chain reaction of GOOD. Founded with a passion for serving the finest coffee and providing exceptional guest experiences, Caribou Coffee has grown into a beloved brand with a strong community focus. As a company, Caribou Coffee values TEAM, GUEST, and BUSINESS, making these the pillars of their operational philosophy. They emphasize authenticity, connection, and a welcoming atmosphere where both employees and customers can be themselves and feel valued. The brand is widely recognized for its handcrafted beverages, friendly service, and inviting stores that foster meaningful interactions and life-long relationships between the staff and guests. Caribou Coffee operates multiple locations and is driven by a purpose that is not only about coffee but about creating positive impacts in the communities they serve. Their commitment to diversity, inclusion, and equal opportunity employment further reflects their values and dedication to a supportive workplace environment.

The specific role of a Team Member at Caribou Coffee is central to delivering the promise of great experiences. This position is designed for individuals who are passionate about coffee, excellent customer service, and being part of a vibrant community. Team Members are responsible for creating day-making experiences through providing unparalleled guest service and expertly crafting world-class beverages. They embody the company’s purpose and values in every interaction, ensuring that each guest’s visit is memorable and joyful. Core duties include building ongoing personal relationships with guests, actively listening to their needs, and anticipating those needs to proactively solve opportunities for delight. Team Members are skilled baristas who prepare beverages and food offerings following strict quality and operational standards. They are flexible, stepping into various roles within the store to support the team and enhance the guest experience. This role requires a positive attitude, a collaborative spirit, and a mindset aimed at continuous improvement and resilience under pressure. The Team Member position is typically a part-time role, suitable for individuals at least 16 years of age, with the flexibility to work mornings, evenings, weekends, or holidays. Physical requirements include the ability to stand, lift up to 50 pounds, and perform tasks involving bending, reaching, and moving throughout the shift. Caribou Coffee values employees who bring joy, ownership, and a desire to serve with love in every interaction. This role is ideal for those looking to start or continue a career in hospitality with a company known for its strong culture and community engagement. Joining Caribou Coffee means becoming part of the 'Bou Crew,' a team dedicated to making fun happen and supporting one another in a dynamic and rewarding work environment.