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Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule

Job Description

Caribou Coffee is a renowned specialty coffee and espresso retailer committed to creating day-making experiences that spark a chain reaction of GOOD. Founded with a passion for serving the finest coffee and providing exceptional guest experiences, Caribou Coffee has grown into a beloved brand with a strong community focus. As a company, Caribou Coffee values TEAM, GUEST, and BUSINESS, making these the pillars of their operational philosophy. They emphasize authenticity, connection, and a welcoming atmosphere where both employees and customers can be themselves and feel valued. The brand is widely recognized for its handcrafted beverages, friendly service, and inviting stores... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • Restaurant, retail, or guest service experience preferred

Job Qualifications

  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • Must be at least 16 years of age
  • Restaurant, retail, or guest service experience is preferred

Job Duties

  • Provides incredible guest service by developing personal ongoing relationships with guests
  • Practices active listening and connection
  • Anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
  • Makes enthusiastic and knowledgeable recommendations to delight guests
  • Creates day making experiences that spark a chain reaction of GOOD
  • Hand-crafts beverages to order per Caribou standard operating procedures
  • Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
  • Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
  • Takes guest orders and manages cash drawer and follows all cash handling policies and procedures
  • Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
  • Actively thinks and acts upon what the team and guest will need in the future
  • Differentiates between problems that can be solved directly and when to ask for leader support
  • Understands that the team is managing multiple priorities and willingly takes direction from leaders
  • Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
  • Brings joy to the opportunity to interact with others and make fun happen
  • Relishes the opportunity to be helpful to others – both to team members and guests
  • Has a learner’s mentality and has a desire to get better and do things correctly and effectively
  • Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
  • Takes ownership for and is eager to make a positive impact on others
  • Shows up ready and willing to be a reliable team player and support one another
  • Is resilient under pressure and is willing to ask for help

Job Criteria

Experience

No experience required


Job Location

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