Team Member

Milwaukee, WI, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Exact $11.00

Benefits

competitive hourly wage

Opportunities for career advancement

Comprehensive training programs

Employee discounts on food products

Supportive team environment

Compliance with health and safety standards

flexible shift scheduling

Job Description

Fresh Dining Concepts is a prominent franchisee specializing in managing a diverse portfolio of popular food brands. As the leading franchisee of ToGo Foods, Fresh Dining Concepts operates numerous locations across the United States, bringing beloved brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice closer to communities nationwide. The company prides itself on delivering quality food products and outstanding customer service, making it a trusted name in the food service industry. With a commitment to excellence and innovation, Fresh Dining Concepts continuously strives to create rewarding experiences for its guests and employees alike. The work culture emphasizes teamwork,... Show More

Job Requirements

Prolonged or stationary standing
Walking
Squatting
Bending
Repetitive and constant hand and arm motions such as rolling and dipping pretzels and Cinnabons
Ability to lift 50+ pounds
Ability to work in a fast-paced, highly stressed environment when dealing with point-of-sale system, guests, and staff
Work with agility
Ability to work occasional long hours within state and federal applicable laws
Ability to write simple correspondence in English
Ability to effectively share information in one-on-one or small group settings to guests and other employees who only speak English for safety and communication purposes
Ability to test products by taste, color, and smell
(Cinnabon / Auntie Anne's) Oven minimum age to operate is 16 years old (16-year-old not able to use freight elevator)
(Cinnabon / Auntie Anne's) Mixer minimum age to operate is 18 years old

Job Qualifications

0-1 years of experience in the food service industry or equivalent retail experience
Current food handler certification or ability to obtain certification within the first 30 days as required by local law
Basic math and basic reading skills
Ability to understand and carry out oral and/or written instructions in English and request clarification when needed
Strong guest focus with excellent people skills including a positive can-do attitude and quick learner
Availability to work shifts
Ability to develop and maintain effective working relationships with co-workers
Compliance with all health and sanitation laws and regulations
Experience with computers, smart phones, iPads, retail handhelds, and POS systems preferred
General knowledge and understanding of the food industry or retail operations preferred but not required

Job Duties

Prepare dough and other products including lemonade, butter, dips, Cinnabons, and yogurt
Roll, twist, dip, shape, bake, and bag pretzels, Cinnabons, and yogurt
Prepare specialty pretzels or other brand products for Cinnabon
Insert, rotate, and remove pretzel and Cinnabon trays
monitor ovens for correct baking time and product color
Dip, drain, and fill pretzels and Cinnabons in the warmer/hot plate
Prepare drinks and bag orders using appropriate health and safety measures
Exhibit a friendly and courteous attitude toward guests and co-workers
Host, greet, and serve guests with a smile and take orders
Assertively and professionally suggest and upsell to increase the company's profitability and check average
Operate the point-of-sale system efficiently with minimum voids and accurately make change
Serve and provide samples to potential guests
Set up equipment, utensils, and supplies for opening
Break down, clean, and put away equipment, utensils, and supplies at closing
Perform cleaning and maintenance procedures as directed by the shift lead
Always comply with uniform policy and company hygiene and appearance standards
Maintain regular and consistent attendance and punctuality
Comply with all Fresh Dining Concepts policies and federal and state regulations including safety and environmental standards, OSHA, EPA, Right to Know, EEO, and ADA

Job Location

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