Team Member

Madison, WI, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Exact $12.00

Benefits

competitive hourly wage

Training and development opportunities

Supportive team environment

Employee discounts on products

Compliance with health and safety standards

potential for career advancement

Consistent work schedules

Job Description

Fresh Dining Concepts, LLC is a prominent franchisee operating some of the most beloved and recognized food brands across the United States, including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With a strong footprint nationwide, Fresh Dining Concepts, LLC reflects a commitment to delivering high-quality food products and exceptional customer service through its various franchise locations. The company is known for maintaining a fun and supportive work environment where team members can grow professionally while contributing positively to the guest experience.

This particular opportunity is for a Team Member position based in Madison, Wisconsin, with an hourly wage ... Show More

Job Requirements

High school diploma or equivalent preferred
0-1 years of experience in food service or retail
Current food handler certification or ability to obtain within first 30 days
Ability to understand and carry out instructions in English
Availability to work scheduled shifts
Ability to stand for prolonged periods and perform repetitive hand/arm motions
Ability to lift 50+ pounds
Ability to work in a fast-paced, highly stressed environment
Compliance with health and sanitation laws
Minimum age 16 to operate ovens and 18 to operate mixers
Ability to write simple correspondence in English
Effective communication in one-on-one or small group settings in English
Ability to test products by taste, color, and smell
Willingness to develop positive working relationships with coworkers

Job Qualifications

0-1 years of experience in the food service industry or equivalent retail experience
Current food handler certification, or ability to obtain certification within the first 30 days as required by local law
Basic math and basic reading skills
Ability to understand and carry out oral and/or written instructions in English and request clarification when needed
Strong guest focus with excellent people skills
including positive can-do attitude and quick learner
Availability to work shifts
Ability to develop and maintain effective working relationships with co-workers
Compliance with all health and sanitation laws and regulations
Experience in computer, smart phones, iPads, retail handhelds, and POS systems preferred
General knowledge and understanding of the food industry or retail operations preferred, but not required

Job Duties

Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt)
Roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt
Prepare specialty pretzels or other brand products for Cinnabon
Insert, rotate, and remove pretzel/Cinnabon trays
monitor ovens for correct baking time and product color
Dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate
Prepare drinks and bag orders using appropriate health and safety measures
Exhibit a friendly, and courteous attitude toward guests and co-workers
Host, greet, and serve guests with a smile, and take orders
Assertively and professionally suggest and upsell to increase the company's profitability and check average
Operate the point-of-sale system efficiently with minimum voids and accurately make change
Serve and provide samples to potential guests
Set up equipment, utensils, and supplies for opening
Break down, clean, and put away equipment, utensils, and supplies at closing
Perform cleaning and maintenance procedures as directed by the team member in charge of the shift
Always comply with uniform policy and company hygiene/appearance standards
Maintains regular and consistent attendance and punctuality
Complies with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)

Job Location

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