Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $11.25 - $14.50
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Equal opportunity employer
inclusive work environment
Training and Development
supportive team culture
dynamic work environment
Job Description
Pollo Nation is a vibrant and dynamic restaurant chain that offers a fiesta of flavors and a welcoming atmosphere for both customers and team members alike. Known for its commitment to quality food and exceptional service, Pollo Nation provides a fast-paced and engaging work environment where employees can thrive and grow professionally. As a leader in the casual dining sector, Pollo Nation prides itself on delivering a memorable dining experience, characterized by fresh, flavorful dishes prepared with care and served with enthusiasm. The company fosters a culture of inclusivity and respect, valuing diversity and providing equal employment opportunities to all qualified individuals regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran, or disability status.
Joining the Pollo Nation team means becoming part of a community where individual contributions are recognized and teamwork is essential. The restaurant offers a variety of roles, including Team Member, Cashier, Cook, Line Server, Grill, and Prep positions, designed to accommodate a range of skills and career aspirations. Employees are given access to modern technologies such as POS cash registers, kitchen screens, and digital tools like iPads and laptops to enhance operational efficiency. The work environment is characterized by varying noise levels and seasonal fluctuations, providing a dynamic and stimulating atmosphere for staff.
The role focuses on the preparation and service of food to customers while maintaining a clean and pleasant dining environment. It is ideal for individuals who enjoy multitasking, interacting with customers, and working in a fast-moving setting. Employees are expected to greet customers warmly, take and communicate orders accurately, prepare and package food and beverages using kitchen equipment, and ensure that the restaurant premises are clean and safe. Physical activities such as standing, walking, lifting, and handling equipment are common, making this position suitable for those who are physically active and able to manage moderate physical demands. The role requires adherence to food safety and sanitation standards, as well as compliance with alcoholic beverage laws when applicable.
Pollo Nation encourages team members to maintain a positive attitude and composure under pressure while adapting to changing assignments. Communication skills and the ability to respond promptly to requests and instructions are critical for success in this position. The company places strong emphasis on training and development, helping employees to learn recipes, POS systems, and operational protocols efficiently. The opportunity to be part of a diverse and inclusive workplace that values productivity and customer satisfaction makes this role a rewarding experience for individuals looking to start or further their career in the food service industry.
Joining the Pollo Nation team means becoming part of a community where individual contributions are recognized and teamwork is essential. The restaurant offers a variety of roles, including Team Member, Cashier, Cook, Line Server, Grill, and Prep positions, designed to accommodate a range of skills and career aspirations. Employees are given access to modern technologies such as POS cash registers, kitchen screens, and digital tools like iPads and laptops to enhance operational efficiency. The work environment is characterized by varying noise levels and seasonal fluctuations, providing a dynamic and stimulating atmosphere for staff.
The role focuses on the preparation and service of food to customers while maintaining a clean and pleasant dining environment. It is ideal for individuals who enjoy multitasking, interacting with customers, and working in a fast-moving setting. Employees are expected to greet customers warmly, take and communicate orders accurately, prepare and package food and beverages using kitchen equipment, and ensure that the restaurant premises are clean and safe. Physical activities such as standing, walking, lifting, and handling equipment are common, making this position suitable for those who are physically active and able to manage moderate physical demands. The role requires adherence to food safety and sanitation standards, as well as compliance with alcoholic beverage laws when applicable.
Pollo Nation encourages team members to maintain a positive attitude and composure under pressure while adapting to changing assignments. Communication skills and the ability to respond promptly to requests and instructions are critical for success in this position. The company places strong emphasis on training and development, helping employees to learn recipes, POS systems, and operational protocols efficiently. The opportunity to be part of a diverse and inclusive workplace that values productivity and customer satisfaction makes this role a rewarding experience for individuals looking to start or further their career in the food service industry.
Job Requirements
- Must be at least 16 years of age
- Must be able to perform each essential duty satisfactorily
- Must have the ability to receive and respond promptly to requests, orders and instructions
- Must have the ability to communicate with customers and coworkers
- Must have the ability to comprehend and appropriately react to others
- Must have the ability to perform multiple tasks
- Must have the ability to adjust to changing assignments
- Must have the ability to maintain productivity, composure, and a pleasant attitude under pressure
- Must be able to speak English in positions requiring immediate customer contact
- Must be able to learn POS cash register, kitchen screens, recipes
- Must be able to navigate and use technology such as iPads, laptops, and other digital tools essential for daily operations
Job Qualifications
- Must be at least 16 years of age
- Must have the ability to receive and respond promptly to requests, orders and instructions
- Must have the ability to communicate with customers and coworkers
- Must have the ability to comprehend and appropriately react to others
- Must have the ability to perform multiple tasks
- Must have the ability to adjust to changing assignments
- Must have the ability to maintain productivity, composure, and a pleasant attitude under pressure
- Must be able to speak English in positions requiring immediate customer contact
- Must be able to learn POS cash register, kitchen screens, recipes
- Must be able to navigate and use technology such as iPads, laptops, and other digital tools essential for daily operations
Job Duties
- Greet and thank customers
- Place customer food and beverage orders through verbal communication and/or automated systems
- Relay customer food and beverage orders from service counter to kitchen operations
- Cook, prepare, package and pour food and beverages in kitchen operations by and/or through the use of kitchen equipment, such as fryers, open-flamed gas grills, cooking vats, ice machines, food processors, and other small wares while utilizing proper food safety and sanitation procedures
- Stock kitchen and customer service operations with necessary food, beverage, packaging and service materials
- Fill food and beverage orders of customers as part of the coordinated kitchen and customer service operations
- Collect customer payments and return proper change to customers through use of cash register
- Unload deliveries of food, beverage, packaging and serving materials to restaurant
- Clean the interior and exterior of the entire restaurant premises including sweeping and mopping floors, scrubbing, rinsing and polishing tables, seats, windows, doors, countertops, kitchenware, and kitchen equipment, and removing unused items from dining area and litter from the premises
- Observe and follow alcoholic beverage laws, when applicable
- Maintain safe public access to the restaurant
- Perform all other duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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