Team Member - 10112

Palm Bay, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $10.50 - $13.75

Work Schedule

Flexible

Benefits

Equal opportunity employer

team oriented environment

Training and Development

Employee meal discounts

Job Description

Pollo Nation is a vibrant and fast-growing restaurant chain known for its flavorful cuisine and vibrant dining atmosphere. Established with the aim to bring a festive and enjoyable experience to every customer, Pollo Nation has made a name for itself through its commitment to quality food, excellent customer service, and a welcoming environment for guests of all ages. This company prides itself on its team-oriented culture and dedication to providing a clean, safe, and pleasant dining space. Pollo Nation caters to a diverse clientele who appreciate fast service combined with flavorful, freshly prepared meals. Operating in the competitive restaurant industry, it consistently focuses on driving customer satisfaction and operational excellence. Employees are encouraged to grow and develop their skills within a supportive and energetic environment, which is essential in maintaining the brand’s reputation and continued success.

This role at Pollo Nation is pivotal in maintaining the high standards promised to customers. The position entails a variety of tasks related to food preparation, customer service, and ensuring the cleanliness and safety of the restaurant. Candidates will be responsible for greeting and thanking customers warmly, taking and relaying orders accurately, and preparing or packaging food items using kitchen equipment according to company standards for sanitation and safety. The role also includes restocking food and service areas, processing payments, unloading deliveries, and maintaining a clean dining and kitchen environment. Working in a team-focused and fast-paced setting, employees will learn to multitask efficiently while providing a great dining experience. Additionally, this position requires adherence to alcohol laws where applicable and maintaining safe public access to the restaurant. This job does not include supervisory responsibilities but does require the ability to work under pressure, demonstrate excellent communication skills, and maintain a positive attitude. It is an excellent opportunity for individuals seeking hands-on experience in the restaurant industry, with a focus on customer interaction and food service operations.

Job Requirements

Must be able to perform each essential duty satisfactorily
must have ability to receive and respond promptly to requests, orders and instructions
must have ability to communicate with customers and coworkers
must have ability to comprehend and appropriately react to others
must have ability to perform multiple tasks
must have ability to adjust to changing assignments
must have ability to maintain productivity, composure, and a pleasant attitude under pressure
must be able to speak English in positions requiring immediate customer contact
must be able to learn POS cash register, kitchen screens, recipes

Job Qualifications

Ability to receive and respond promptly to requests, orders and instructions
ability to communicate with customers and coworkers
ability to comprehend and appropriately react to others
ability to perform multiple tasks
ability to adjust to changing assignments
ability to maintain productivity, composure, and a pleasant attitude under pressure
ability to speak English in positions requiring immediate customer contact
ability to learn POS cash register, kitchen screens, recipes

Job Duties

Greet and thank customers
place customer food and beverage orders through verbal communication and/or automated systems
relay customer food and beverage orders from service counter to kitchen operations
cook, prepare, package and pour food and beverages using kitchen equipment while following proper food safety and sanitation procedures
stock kitchen and customer service operations with necessary materials
stock salsa bars with sauces, condiments, paper and utensils
fill food and beverage orders as part of coordinated kitchen and customer service operations
collect customer payments and return proper change through cash register use
unload deliveries of food, beverage, packaging and serving materials to restaurant
clean interior and exterior of restaurant premises including sweeping, mopping, scrubbing, rinsing and polishing
observe and follow alcoholic beverage laws as applicable
maintain safe public access to the restaurant
perform all other duties as assigned by management