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Team Manager - Wilmington, NC

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
quarterly bonuses
free on-shift meals
Unlimited fountain beverages
Paid vacation
Sick Time
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401(k) with match
career advancement
leadership development opportunities
tuition discounts
Team Member Assistance Program
Rewards for team members

Job Description

Panera Bread is a renowned bakery-cafe fast casual restaurant chain widely admired for its commitment to quality, community, and customer satisfaction. The company offers a unique blend of fresh, delicious food and a welcoming environment that makes guests feel at home. With a nationwide presence, Panera is committed to innovation, sustainability, and fostering positive relationships within both its team and broader community. The company culture emphasizes inclusion, growth, and leadership development, making it a sought-after employer in the food service industry. Employees at Panera benefit from numerous perks that support both personal and professional growth, including competitive pay, comprehensive benefits, and pathways to career advancement.

The Team Manager position at Panera is a pivotal role within the bakery-cafe’s leadership team. This role is designed for a motivated individual who thrives in a fast-paced, guest-focused environment, and who is passionate about inspiring others. As a Team Manager, you will be integral to driving the daily operations of the store, ensuring every shift runs smoothly and that guests receive an exceptional experience. Your leadership will directly impact team morale and performance, as you coach, motivate, and develop team members to achieve and exceed goals related to sales, speed, order accuracy, and overall guest satisfaction. This role also involves participating in hiring processes, training for food safety standards, and nurturing a work environment founded on warmth, belonging, and trust.

Panera offers a competitive compensation package for this position with eligibility for quarterly bonuses in addition to your base pay. The company also provides a range of benefits including paid vacation, sick time, holidays, medical, dental, vision, life insurance, pet insurance, and a 401(k) plan with matching contributions. Employees enjoy additional perks like free on-shift meals, unlimited fountain beverages, tuition discounts, rewards programs, and team member assistance. Panera is dedicated to creating a culture where employees feel celebrated and supported every day, making it a place where you can truly grow your career while making a real difference in your community.

Job Requirements

  • Minimum 18 years of age
  • 1+ years of restaurant management experience preferred
  • Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • ServSafe certification or ability to achieve certification
  • Flexible hours including nights and weekends
  • Ability to lift, carry, push, or pull objects 25 pounds
  • Capability to stand and walk for up to 6 hours
  • Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment
  • Any job offer for this position is conditional upon the results of a background check

Job Qualifications

  • Minimum 18 years of age
  • 1+ years of restaurant management experience preferred
  • Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • ServSafe certification or ability to achieve certification
  • Strong communication and leadership skills
  • Ability to handle multiple priorities in a dynamic setting

Job Duties

  • Make sure every guest is delighted by the quality of our food, service, and staff
  • Build engaging relationships that lead to long-term, loyal guests
  • Lead, manage and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way
  • Participate in the interviewing and selection process
  • Train the team in food safety standards and ensure they are maintained
  • Help build our culture of warmth, belonging, growth, and trust

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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