Panera Bread logo

Team Manager - Hamden, CT

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $24.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
quarterly bonuses
free on-shift meals
Unlimited fountain beverages
Paid vacation
Sick Time
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401(k) with match
career advancement
leadership development opportunities
tuition discounts
Team Member Assistance Program
perks and rewards for team members

Job Description

Panera Bread is a renowned bakery-cafe chain known for its fresh, high-quality food offerings and inviting atmosphere. As a leading player in the fast-casual dining sector, Panera prides itself on delivering a unique customer experience that blends excellent service with wholesome, delicious food. Across the nation, Panera Bread operates numerous locations that serve freshly baked goods, soups, salads, sandwiches, and specialty beverages, creating a community space where guests can enjoy great food and feel welcome. The company emphasizes a culture of warmth, belonging, growth, and trust, making it a preferred employer for individuals passionate about food and customer service. At Panera, the team members are celebrated for their collaborative spirit and dedication to making every guest experience fantastic.

The role of a Team Manager at Panera Bread is a pivotal leadership position within the bakery-cafe's operation. As part of the leadership team, the Team Manager plays a vital role in ensuring that each shift runs smoothly, supporting team member development, and upholding the high standards that guests expect from Panera. This position offers competitive pay ranging from $20 to $24.50 per hour, with eligibility for quarterly bonuses, providing both financial incentives and career advancement prospects. Additionally, Panera offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as 401(k) plans with company match, paid vacation, sick time, and holidays, along with free on-shift meals and unlimited fountain beverages.

In this role, the Team Manager will lead by example, inspiring and coaching their team to exceed goals related to sales, service speed, order accuracy, and overall guest satisfaction. They will cultivate an environment where employees feel motivated to grow professionally and personally, while also supporting the company’s culture and values. Responsibilities include interviewing and hiring new team members, training the team on essential food safety standards, and fostering positive relationships with guests to build long-term loyalty. The position requires a flexible schedule, including availability during nights and weekends, and demands a proactive approach to managing a fast-paced, dynamic environment. Panera is committed to offering opportunities for leadership development and career growth to those who demonstrate a passion for hospitality and team success.

Job Requirements

  • Minimum 18 years of age
  • 1+ years of restaurant management experience preferred
  • Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • ServSafe certification or ability to achieve certification
  • This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities
  • Any job offer for this position is conditional upon the results of a background check
  • Ability to lift, carry, push, or pull objects 25 pounds
  • Capability to stand and walk for up to 6 hours
  • Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment

Job Qualifications

  • Minimum 18 years of age
  • 1+ years of restaurant management experience preferred
  • Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • ServSafe certification or ability to achieve certification

Job Duties

  • Make sure every guest is delighted by the quality of our food, service, and staff
  • Build engaging relationships that lead to long-term, loyal guests
  • Lead, manage and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience and celebrate their achievements along the way
  • Participate in the interviewing and selection process
  • Train the team in food safety standards and ensure they are maintained
  • Help build our Culture of warmth, belonging, growth, and trust

Job Criteria

Experience

Mid Level (3-7 years)


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