Team Manager - Durham, NC

Panera Bread is a nationally recognized bakery-cafe chain known for its commitment to quality food, warm customer service, and welcoming atmosphere. With a strong emphasis on community and connection, Panera offers more than just a meal - it provides a welcoming gathering place where people can come together to share moments and enjoy fresh, delicious offerings. The company has built its reputation on fresh ingredients, handcrafted bakery items, and exceptional customer experiences, making it a leader in the fast-casual dining industry. As part of a supportive culture, Panera values leadership that inspires growth, fosters teamwork, and champions the well-being of both team members and guests.

The role of Team Manager at Panera is a pivotal position within the bakery-cafe, offering an outstanding opportunity for individuals passionate about leadership and hospitality. Serving as a key member of the leadership team, the Team Manager is responsible for leading shifts that run smoothly while supporting the development and growth of the entire team. This position is full-time and comes with competitive pay, eligibility for quarterly bonuses, and a robust benefits package, reflecting Panera’s commitment to rewarding hard work and dedication.

As a Team Manager, you will play a critical role in ensuring every guest receives an exceptional dining experience by upholding the highest standards of food quality, service, and hospitality. Your leadership will help cultivate a culture of warmth, belonging, and continuous growth by coaching, inspiring, and motivating team members to exceed sales and service goals. You will be actively involved in recruiting and selecting new team members, training staff on food safety standards, and maintaining a safe, clean, and welcoming environment for guests and employees alike.

This role requires strong interpersonal skills to build engaging relationships with guests and foster long-term loyalty to the Panera brand. The Team Manager’s duties include supervising daily operations, managing team performance, and celebrating team achievements to create a positive workplace culture. Working in a fast-paced environment, the ideal candidate must be adaptable, organized, and capable of maintaining focus and energy during busy shifts.

Panera offers an enriching work environment complete with opportunities for career advancement and leadership development. The company supports its team members with paid vacation, sick time, holidays, and a comprehensive health benefits package that includes medical, dental, vision, life insurance, pet insurance, and a 401(k) plan with company match. Additional perks like free on-shift meals, unlimited fountain beverages, tuition discounts, and a team member assistance program enhance the overall employment experience. Panera invites you to join its dynamic team, where you can grow professionally, make meaningful connections, and contribute to creating memorable experiences for customers every day.