Panera Bread logo

Team Manager - Concord, NC

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
quarterly bonuses
free on-shift meals
Unlimited fountain beverages
Paid vacation
Sick Time
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401(k) with match
career advancement
leadership development opportunities
tuition discounts
perks
Team Member Assistance Program

Job Description

Panera Bread is a renowned bakery-cafe chain committed to delivering high-quality food, excellent customer service, and an inviting atmosphere where guests can enjoy great meals and create memorable experiences. Known for its warm and welcoming culture, Panera Bread emphasizes leadership development, team member growth, and community engagement. The company continuously strives to make every guest feel valued by maintaining exceptional standards in food quality and service. With a strong focus on team empowerment and career advancement, employees at Panera are encouraged to grow both professionally and personally within the organization.

Join Panera Bread as a Team Manager and become an integral part of the leadership team that drives the bakery-cafe's daily success. This role is essential in creating and maintaining a positive and productive work environment where team members feel supported and motivated to perform at their best. As a Team Manager, you will oversee and lead shifts with a focus on operational excellence, customer satisfaction, and team development. You will be responsible for coaching, inspiring, and motivating team members to achieve sales targets, uphold order accuracy, and provide outstanding guest experiences. This leadership position requires a proactive approach to building strong relationships with both guests and team members, ensuring the culture of warmth, belonging, and trust is upheld throughout every shift.

In addition to managing daily operations, you will play a crucial role in the hiring and training process, helping to select top talent and educating the team on food safety standards, emphasizing the importance of adhering to all regulatory requirements. This position offers competitive pay, eligibility for quarterly bonuses, and comprehensive benefits including medical, dental, vision, life insurance, pet insurance, and 401(k) with match. You’ll also enjoy paid vacation, sick time, and holidays, as well as perks such as free on-shift meals, unlimited fountain beverages, tuition discounts, and rewards programs. Panera fosters a culture of continuous improvement and fun where success is celebrated, and employees are recognized for their contribution to making the familiar fantastic. As a Team Manager at Panera, you will have a unique opportunity to lead with purpose and grow with support in a dynamic, fast-paced environment that values teamwork, innovation, and personal growth.

Job Requirements

  • minimum age 18 years
  • 1+ years of restaurant management experience preferred
  • proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • ServSafe certification or ability to achieve certification
  • flexible hours including nights and weekends in a fast-paced environment with shifting priorities
  • successful completion of a background check
  • ability to lift, carry, push, or pull objects 25 pounds
  • capability to stand and walk for up to 6 hours
  • must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment

Job Qualifications

  • minimum age 18 years
  • 1+ years of restaurant management experience preferred
  • proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • ServSafe certification or ability to achieve certification

Job Duties

  • make sure every guest is delighted by the quality of our food, service, and staff
  • build engaging relationships that lead to long-term, loyal guests
  • lead, manage and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way
  • participate in the interviewing and selection process
  • train the team in food safety standards and ensure they are maintained
  • help build our culture of warmth, belonging, growth, and trust

Job Criteria

Experience

Mid Level (3-7 years)


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