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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Pollo Nation is a dynamic and fast-growing restaurant brand known for its vibrant atmosphere and commitment to delivering an exceptional dining experience. As a key player in the quick-service restaurant industry, Pollo Nation takes pride in its dedication to quality food, outstanding guest service, and a positive workplace culture that empowers its team members to thrive. The company's mission is to create a lively and inclusive environment where employees and guests alike can enjoy great food and memorable moments. With multiple locations and a strong emphasis on community involvement, Pollo Nation is continually expanding and offers ample opportunities for career... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma or GED required
- 6 months of experience in the restaurant industry, preferably in a team support or leadership role
- Familiarity with technology systems, including Outlook, internal company tools, and HRIS platforms preferred
- Strong verbal and written communication skills in English
- Desire to grow in leadership
- build team development skills
- contribute to operational excellence
Job Qualifications
- Must be at least 18 years of age
- High school diploma or GED required
- 6 months of experience in the restaurant industry, preferably in a team support or leadership role
- Familiarity with technology systems, including Outlook, internal company tools, and HRIS platforms preferred
- Strong verbal and written communication skills in English
- Desire to grow in leadership, build team development skills, and contribute to operational excellence
Job Duties
- Learn to supervise and guide hourly team members during assigned shifts to ensure product quality, efficiency, and exceptional guest service
- Assist in planning and overseeing shift responsibilities while learning safety, food safety, sanitation, and security procedures
- Support team engagement by practicing coaching, communication, and motivation techniques
- Observe and participate in daily pre-shift meetings (huddles) to align on goals, service standards, and operational priorities
- Model high standards of guest service and assist in resolving guest concerns with urgency and care
- Learn to maintain regulatory and company compliance, and support facility cleanliness and equipment upkeep
- Foster a safe and inclusive work environment by observing and reporting team or guest incidents promptly
- Assist with basic administrative tasks including scheduling, inventory checks, and cash handling procedures
- Shadow leadership during team member development activities, including training and onboarding
- Practice proper decision-making in high-pressure environments and develop problem-solving abilities
- Demonstrate adaptability, curiosity, and a positive mindset while learning in a dynamic team setting
- Follow all company policies and perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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