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Team Leader, Food Services

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.79 - $28.03
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Work Schedule

Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program
Tuition Reimbursement

Job Description

UPMC Hamot is a leading healthcare provider located in Erie, Pennsylvania, known for delivering high-quality medical and support services across the region. As part of the UPMC (University of Pittsburgh Medical Center) network, UPMC Hamot offers a comprehensive range of inpatient, outpatient, emergency, and specialized care services. The institution is committed to excellence, innovation, and community health, providing patients with trusted care driven by cutting-edge research and compassionate professionals. UPMC Hamot also values the role of its support departments, such as Food Service, to ensure that patients, staff, and visitors have access to nutritious, safe, and convenient meal options as... Show More

Job Requirements

  • HS diploma or GED preferred
  • 2 years relevant experience required
  • ANAB - National Accreditation Board or Servsafe certified
  • Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire
  • American National Accreditation Board Certification
  • Act 34 clearance

Job Qualifications

  • HS diploma or GED preferred
  • 2 years relevant experience required
  • ANAB - National Accreditation Board or Servsafe certified
  • Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire
  • American National Accreditation Board Certification
  • Act 34 clearance

Job Duties

  • Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines
  • Oversee security of inventory and cash revenues
  • Orient, train, and coach new team members as per department guidelines
  • Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards
  • Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies
  • Perform routine competency checks on associate performance with appropriate follow-through
  • Conduct and document service recovery on all customer complaints as per operational guidelines
  • Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests
  • Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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