Team Lead ( Crisp & Green) $17.75 + Tips

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
training programs
Career development opportunities
Positive work environment

Job Description

CRISP & GREEN is a vibrant and rapidly growing fast-casual restaurant brand dedicated to providing healthy, delicious food options that cater to the wellness-conscious consumer. Established as a beacon for nutritious eating, CRISP & GREEN combines fresh, wholesome ingredients with elevated service to create an exceptional dining experience. As part of Steele Brands, a company renowned for its commitment to wellness, integrity, and hospitality, CRISP & GREEN has cultivated a reputation for quality and excellence in the fast-casual dining sector. The company's focus on sustainability and community engagement further sets it apart as a leader in the healthy food space. CRISP & GREEN restaurants are designed to be welcoming environments where guests can enjoy meals that support their overall wellbeing, fueled by an emphasis on fresh produce, organic options, and culinary innovation.

The role of Service Lead at CRISP & GREEN is a crucial leadership position intended for passionate individuals eager to help create an outstanding guest experience while maintaining the highest operational standards. Service Leads are the heartbeat of each shift, responsible for leading and inspiring their teams to uphold the crisp standard in every aspect, from food safety and quality to cleanliness and hospitality. They act as role models, mentors, and coaches, guiding team members in delivering consistently excellent service and fostering a positive, collaborative work culture. The Service Lead position requires a proactive leader with excellent communication skills and the ability to maintain composure and adaptability in fast-paced environments. Their duties include supporting shift execution under the general manager or assistant general manager's supervision, facilitating onboarding and skill development for new hires, and upholding the operational flow and ambiance of the restaurant.

Service Leads at CRISP & GREEN are empowered to embody the company’s core values and culture, fostering wellness, integrity, and hospitality throughout their team. This position is not only about managing daily operations but also about championing the guest experience, resolving complex issues, and ensuring that every guest interaction reflects the brand’s commitment to exceptional hospitality. With formal training provided through Steele Brands’ Team Lead Training program, the role is designed to equip motivated individuals with the skills necessary to grow within the brand. Service Leads play a pivotal role in the continuous success and expansion of CRISP & GREEN by ensuring that every aspect of service and operations meets the high standards the company sets. This opportunity is perfect for those looking to build a career in restaurant leadership while contributing to a company that values personal growth and wellness.

Job Requirements

  • minimum 6 months restaurant experience (fast-casual or qsr preferred)
  • completion of steele brands team lead training program
  • strong communication and teamwork skills

Job Qualifications

  • completion of steele brands team lead training program
  • strong communication and teamwork skills
  • peer coaching to help train and support team members
  • delivers outstanding hospitality and escalates guest concerns appropriately
  • ability to maintain composure in a fast-paced environment
  • works closely with management and peers to achieve goals

Job Duties

  • provide peer-to-peer training and coaching to team members
  • assist in onboarding new hires and reinforcing skill development
  • support shift execution under direct supervision of the gm/agm or certified team lead
  • maintain food safety, cleanliness, and operational standards
  • model exceptional hospitality and assist with guest interactions, escalating complex issues to management
  • foster a positive team environment by modeling steele brands values of wellness, integrity, and hospitality
  • support communication between team members and management

Job Criteria

Experience

Mid Level (3-7 years)


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