Team Hotel Coordinator – FIFA World Cup 26™ | Seattle

Bellevue, WA, USA|Onsite

Job Overview

Employment Type

Temporary

Work Schedule

Standard Hours

Benefits

Fixed term contract

onsite work

Diversity and inclusion commitment

teamwork environment

Opportunity to work at FIFA World Cup

Exposure to international sport event operations

Job Description

FIFA World Cup 26 (FWC26) is set to be a landmark event in international sports, bringing together the world's best football teams in a grand tournament, co-hosted for the first time by three nations: Canada, Mexico, and the United States. This edition introduces a revolutionary format by expanding the number of participating teams to 48, thereby enhancing the scale, excitement, and inclusivity of the competition. As part of the larger FIFA organization, which is renowned globally for delivering top-tier football tournaments, FWC26 aims to create a unique and unforgettable sporting experience that connects fans and athletes across continents. The ethos of FIFA26 revolves around fostering global unity and sporting excellence through meticulous planning, innovative approaches, and dedication to quality service throughout the event.

The role of the Team Hotel Coordinator is a pivotal position within the FIFA26 Accommodation Team. Reporting directly to the Accommodation Team Account Manager, the Coordinator will act as the linchpin for managing all hotel-related operations for participating teams during the tournament. This position requires a hands-on approach to coordinating logistics in close collaboration with the Operational Services Team and hotel stakeholders to ensure flawless execution of accommodation services. The Team Hotel Coordinator will oversee critical tasks such as briefing hotel departments on operational requirements, activating reserved services, and managing room and function space readiness. Ensuring a seamless check-in and check-out process for teams, the Coordinator serves as the primary point of contact for team managers, swiftly resolving any issues that arise on-site.

Additional key duties involve managing reservation changes, maintaining FIFA's high service standards, reconciling invoices daily, and preparing the team’s departure arrangements with attention to detail regarding charges and credits. The position uniquely blends operational oversight, customer service excellence, and financial accuracy within a dynamic, high-pressure environment during the tournament, which runs from June 9 to July 7, 2026. This fixed-term contract role is based onsite in Seattle, offering a rare opportunity to work at the heart of one of the most significant sporting events worldwide. Candidates will be part of a diverse and inclusive workforce committed to fostering teamwork, innovation, and leadership throughout the event. This role is essential for delivering the world-class hospitality experience expected at FIFA events, where precision, communication, and adaptability are key to success.

Job Requirements

Bachelor’s degree in a relevant field
Minimum 3 years experience in hotel operations or guest service management
Proven ability to coordinate accommodation logistics for large teams
Strong organizational and communication skills
Experience with invoice monitoring and reconciliation
Proficient in Microsoft Office and planning software
Willingness to work outside core hours
Fluency in English

Job Qualifications

Bachelor’s degree in a relevant field such as business administration, management, leadership, or entrepreneurship
Postgraduate education focusing on international organizations or sport management preferred but not required
Minimum 3 years of experience in planning and leading in a guest-related service environment
Proven experience in hotel operations, particularly in coordinating accommodation logistics for large groups or teams
Strong background in organizing and overseeing team logistics including room assignments, F&B services, and meeting space preparations
Experience handling on-site operations from smooth check-ins to resolving issues swiftly
Excellent communication skills for effective coordination between team managers, hotel staff, and FIFA headquarters
Experience in monitoring, reconciling, and ensuring the accuracy of invoices including correct application of charges, credits, and complimentary rooms
Fluency in English, with Spanish and/or French proficiency as a plus
Proficient in Microsoft Office including Excel, Word, PowerPoint, Visio, and Project, as well as planning software and online collaboration tools

Job Duties

Brief the hotel on the operations with all involved hotel departments for each team staying at the hotel
Responsible for the activation of all services reserved by FIFA at each team hotel
Ensure readiness of the team’s services prior to their arrival, check rooms and function spaces, and prepare all room keys according to the rooming list
Ensure an efficient and smooth check-in process for all delegates
Meet and greet the team manager upon arrival, serving as the main point of contact for FIFA Accommodation
Coordinate and manage all changes to reservations on-site with the team manager, and inform FIFA headquarters of any changes
Resolve on-site issues with the hotel and the team as they arise
Provide daily reporting and attend meetings with FIFA headquarters
Monitor invoices provided by the hotel and check all accounts on a daily basis
Maintain and ensure that the level of service provided by the hotel meets FIFA standards
Prepare the team’s departure, ensuring that all extra charges are paid before they leave
Ensure a seamless and efficient check-out process for the team
Prepare for the arrival of the next team
Finalize the reconciliation of all accounts including rooms, function spaces, F&B, laundry, etc.
Match the final invoice to actualized rooms and ensure credits and complimentary rooms are applied