Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
Employee assistance program
Job Description
DICK'S Sporting Goods is a leading sporting goods retailer dedicated to inspiring and equipping athletes of all levels to achieve their dreams. The company is committed to fostering an inclusive and diverse workforce, reflecting the communities it serves. With a focus on innovation and passion for sports, DICK'S Sporting Goods blends exceptional customer experiences with expert product knowledge to create a supportive environment for both athletes and employees. As a forward-thinking retailer, the company emphasizes teamwork, collaboration, and accountability, making it a premier destination for those looking to build a meaningful career in the sports and outdoor retail industry.
The role of Team Captain - Sport & Outdoor at DICK'S Sporting Goods is a dynamic leadership position responsible for coaching teammates, driving sales performance, and ensuring customers find the perfect gear tailored to their sporting needs. This role is ideal for individuals who are passionate about sports, enjoy working in a collaborative team environment, and possess strong leadership and communication skills. The Team Captain plays a critical role in delivering outstanding athlete experiences by anticipating needs, providing knowledgeable product guidance, and upholding company merchandising and presentation standards. They also contribute to the development and execution of strategic business plans, including staffing, operational initiatives, and merchandising sets.
In this position, the Team Captain will oversee daily departmental operations, facilitate effective communication of goals and plans to team members, and delegate responsibilities to maximize efficiency. A key responsibility includes building and leading a motivated and knowledgeable team through recruitment, training, coaching, and performance management. The Team Captain is also accountable for enforcing safety, loss prevention, and company policies, ensuring a welcoming and respectful environment for both teammates and customers. This role offers a chance to be part of a passionate team that values integrity, service excellence, and the power of sport to transform lives. Join DICK'S Sporting Goods and contribute to a culture where every athlete, no matter their ability, is supported and empowered to win.
The role of Team Captain - Sport & Outdoor at DICK'S Sporting Goods is a dynamic leadership position responsible for coaching teammates, driving sales performance, and ensuring customers find the perfect gear tailored to their sporting needs. This role is ideal for individuals who are passionate about sports, enjoy working in a collaborative team environment, and possess strong leadership and communication skills. The Team Captain plays a critical role in delivering outstanding athlete experiences by anticipating needs, providing knowledgeable product guidance, and upholding company merchandising and presentation standards. They also contribute to the development and execution of strategic business plans, including staffing, operational initiatives, and merchandising sets.
In this position, the Team Captain will oversee daily departmental operations, facilitate effective communication of goals and plans to team members, and delegate responsibilities to maximize efficiency. A key responsibility includes building and leading a motivated and knowledgeable team through recruitment, training, coaching, and performance management. The Team Captain is also accountable for enforcing safety, loss prevention, and company policies, ensuring a welcoming and respectful environment for both teammates and customers. This role offers a chance to be part of a passionate team that values integrity, service excellence, and the power of sport to transform lives. Join DICK'S Sporting Goods and contribute to a culture where every athlete, no matter their ability, is supported and empowered to win.
Job Requirements
- high school diploma or equivalent
- 1-3 years of retail or customer-facing experience
- previous people leadership experience preferred
- ability to communicate effectively and lead a team
- strong organizational and planning skills
- capability to work flexible hours including weekends and holidays
Job Qualifications
- high school diploma or equivalent
- 1-3 years of experience
- previous retail/customer-facing experience required
- previous people leadership experience preferred
Job Duties
- deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment
- uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards
- promote and lead company programs including customer loyalty program participation, warranty sales, private label credit card enrollment
- contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s)
- help establish working plans related to operational initiatives, staffing, hiring needs, operational and merchandising sets in accordance with established budgets and financial goals
- execute plans and make adjustments as needed using independent judgment and analysis
- act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision when sole leader in building
- communicate departmental goals and plans to direct reports and assign workload based on skill levels
- monitor progress against plans and changes to store goals and pivot accordingly
- build and lead a strong, effective team through sourcing, interviewing, hiring, onboarding, training coaching, feedback, development, recognition, motivation, performance management, and holding teammates accountable
- adhere to and enforce established policies and procedures related to safety, loss prevention, and standard operating procedures
- hold teammates who fail to meet or comply with expectations accountable
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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