Team Captain Sport & Outdoor

Tuscaloosa, AL, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Career development opportunities

flexible scheduling

Job Description

DICK'S Sporting Goods is a leading sporting goods retailer committed to inspiring and equipping athletes of all levels to achieve their dreams. With a focus on creating confidence and excitement through sports, the company values the positive impact sports have on lives. We believe in fostering an inclusive and diverse workforce that reflects the communities we serve, making us a welcoming and supportive place to work for individuals passionate about sports and retail. DICK'S Sporting Goods is dedicated to innovation and delivering exceptional customer experiences, positioning itself as a place where both sports enthusiasts and those interested in cozy fashion can build rewarding careers. The company culture emphasizes coachability, accountability, collaboration, and trustworthiness, ensuring that every team member feels empowered from day one to contribute to the success of the team. Joining DICK'S Sporting Goods means becoming part of the world’s greatest sports team that is passionate about redefining what’s possible in the retail sports industry.

The role of Team Captain – Sport & Outdoor at DICK'S Sporting Goods is vital to delivering outstanding athlete experiences and driving the success of the store's sports and outdoor department. This position involves coaching teammates, leading sales performance, and ensuring customers find the right gear for their sports and outdoor activities. As a Team Captain, you will support the Store Manager (SM) and Assistant Store Manager (ASM) in developing and executing operational and merchandising plans, managing departmental goals, and overseeing staff scheduling and workload. This leadership role requires you to foster a supportive team environment, motivating and developing team members through training, coaching, and performance management. You will be responsible for hiring, onboarding, and retaining employees while also ensuring compliance with company policies on safety, loss prevention, and operational procedures. When acting as the sole leader in the store, you will perform general store oversight, including opening and closing procedures and cash office functions. This role offers an opportunity to inspire your team, contribute to business growth, and be part of a company that stands by its commitment to innovation, service, and community engagement. If you are driven by a passion for sport and leadership and want to make a meaningful impact in a dynamic retail environment, the Team Captain position at DICK'S Sporting Goods is an excellent fit.

Job Requirements

High school diploma or equivalent
1-3 years of relevant experience
Previous retail or customer-facing experience required
Effective communication skills
Ability to lead and motivate a team
Strong organizational and planning skills
Ability to work independently and make sound judgments

Job Qualifications

High school diploma or equivalent
1-3 years of experience
Previous retail/customer-facing experience required
Previous people leadership experience preferred

Job Duties

Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment
Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards
Promote and lead company programs such as customer loyalty program participation, warranty sales, private label credit card enrollment
Contribute to development of 30-60-90 day plans to support business priorities for assigned department(s)
Help establish working plans related to operational initiatives, staffing, hiring needs, operational and merchandising sets in accordance with budgets and financial goals
Execute plans and make adjustments as needed throughout plan duration using independent judgment and analysis of plan effectiveness
Communicate departmental goals and plans to direct reports and assign workload based on skill levels to maximize efficiencies
Monitor progress against plans and store goals and pivot accordingly to ensure uninterrupted operations and athlete support while meeting payroll and financial goals
Build and lead a strong, effective team that successfully delivers positive athlete experiences including sourcing, interviewing, hiring, onboarding, and retaining direct reports
Ensure all teammates are properly trained and provide coaching, feedback, development, recognition, and motivation throughout teammate lifecycle
Responsible for performance management including annual reviews, promotional recommendations, and holding teammates accountable for compliance including termination recommendations
Create a store environment where everyone is welcome and treated with respect
Adhere to and enforce established policies and procedures related to safety, loss prevention, and standard operating procedures, as well as to laws/guidelines of external governing entities
Hold teammates who fail to meet or comply with expectations accountable