Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Employee assistance program
Career development opportunities
Job Description
DICK'S Sporting Goods is a leading retailer specializing in sporting goods, apparel, and outdoor equipment. The company prides itself on how positively sports can change lives and strives to make a difference by equipping all athletes to achieve their dreams. With a commitment to creating an inclusive and diverse workforce, DICK'S Sporting Goods reflects the communities it serves and fosters an environment where every team member plays a critical role in building confidence and excitement for athletes at all levels.
As a dynamic and innovative sports retailer, DICK'S Sporting Goods values teamwork, accountability, and the power of sports to inspire and unite. This approach allows the company to deliver exceptional experiences to athletes of all abilities and backgrounds. Employees at DICK'S Sporting Goods are welcomed, supported, and empowered from day one. Joining this team means becoming part of a culture driven by passion for sports and a commitment to personal and professional growth.
The role of Team Captain of On Field Operations is a pivotal position within DICK'S Sporting Goods. This leadership role is designed for individuals who thrive in a fast-paced retail environment and have a passion for delivering outstanding service to athletes. As a Team Captain, you will lead execution across the sales floor by ensuring strong merchandising, accurate pricing, and an athlete-first shopping experience in all customer-facing areas. This role also involves coaching teammates, managing priorities, and collaborating closely with Store Managers (SM) and Assistant Store Managers (ASM) to support business priorities and operational initiatives.
You will contribute to developing 30-60-90 day plans aimed at achieving financial goals and enhancing the overall store experience. Your leadership will be critical in building and maintaining an effective team that is motivated, trained, and aligned with company standards and values. When acting as the sole leader in a store, you will perform head coach duties including opening and closing procedures, cash office management, and overall store oversight.
The Team Captain role requires excellent communication and organizational skills to effectively delegate tasks, monitor progress toward goals, and adjust plans according to changing priorities. You will be responsible for fostering a positive and inclusive environment where teammates and athletes feel welcomed and respected. Upholding safety, loss prevention policies, and operational procedures is essential to maintaining the integrity and success of the store.
This opportunity is ideal for those who are coachable, accountable, collaborative, and trustworthy. If you are ready to make a difference and be part of the world's greatest sports team, DICK'S Sporting Goods invites you to apply and help inspire athletes every day.
As a dynamic and innovative sports retailer, DICK'S Sporting Goods values teamwork, accountability, and the power of sports to inspire and unite. This approach allows the company to deliver exceptional experiences to athletes of all abilities and backgrounds. Employees at DICK'S Sporting Goods are welcomed, supported, and empowered from day one. Joining this team means becoming part of a culture driven by passion for sports and a commitment to personal and professional growth.
The role of Team Captain of On Field Operations is a pivotal position within DICK'S Sporting Goods. This leadership role is designed for individuals who thrive in a fast-paced retail environment and have a passion for delivering outstanding service to athletes. As a Team Captain, you will lead execution across the sales floor by ensuring strong merchandising, accurate pricing, and an athlete-first shopping experience in all customer-facing areas. This role also involves coaching teammates, managing priorities, and collaborating closely with Store Managers (SM) and Assistant Store Managers (ASM) to support business priorities and operational initiatives.
You will contribute to developing 30-60-90 day plans aimed at achieving financial goals and enhancing the overall store experience. Your leadership will be critical in building and maintaining an effective team that is motivated, trained, and aligned with company standards and values. When acting as the sole leader in a store, you will perform head coach duties including opening and closing procedures, cash office management, and overall store oversight.
The Team Captain role requires excellent communication and organizational skills to effectively delegate tasks, monitor progress toward goals, and adjust plans according to changing priorities. You will be responsible for fostering a positive and inclusive environment where teammates and athletes feel welcomed and respected. Upholding safety, loss prevention policies, and operational procedures is essential to maintaining the integrity and success of the store.
This opportunity is ideal for those who are coachable, accountable, collaborative, and trustworthy. If you are ready to make a difference and be part of the world's greatest sports team, DICK'S Sporting Goods invites you to apply and help inspire athletes every day.
Job Requirements
- High School Diploma or Equivalent
- 1-3 years of relevant experience
- Previous retail or customer-facing experience
- Strong leadership and coaching skills preferred
- Ability to communicate effectively and manage priorities
- Proven ability to work collaboratively in a team environment
Job Qualifications
- High School Diploma or Equivalent
- 1-3 years of experience
- Previous retail/customer-facing experience required
- Previous people leadership experience preferred
Job Duties
- Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment
- Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc
- Promote and lead company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc)
- Contribute to the development of 30-60-90 day plans to support business priorities for assigned departments
- Help establish working plans related to operational initiatives, staffing, hiring needs, operational and merchandising sets in accordance with budgets and financial goals
- Execute plans and make adjustments as needed using independent judgment and analysis
- Act as Head Coach when sole leader in building performing opening and closing procedures, Front End and Cash Office functions, teammate supervision, etc
- Communicate departmental goals and plans to direct reports and assign workload based on skill levels
- Monitor progress against plans and make adjustments as needed to ensure uninterrupted operations and support while meeting payroll and financial goals
- Build and lead a strong effective team delivering positive athlete experiences
- Lead sourcing, interviewing, hiring, onboarding, and retaining direct reports
- Ensure proper training, coaching, feedback, development, recognition, and motivation of teammates
- Performance management including annual reviews, promotional recommendations, and accountability for policy compliance
- Create an inclusive store environment where everyone is welcome and treated with respect
- Adhere and enforce policies related to safety, loss prevention, standard operating procedures, and laws/guidelines of external governing entities
- Hold teammates accountable for compliance and address failures appropriately
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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