Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
Paid holidays
Job Description
DICK'S Sporting Goods is a leading sports retail company dedicated to the belief that sports can positively change lives. This establishment is known for providing high-quality sporting equipment, apparel, and accessories to athletes of all levels, helping them achieve their dreams. With a commitment to inclusivity and diversity, DICK'S Sporting Goods reflects the communities it serves while fostering a workforce where everyone is welcomed, supported, and empowered. The company's culture values collaboration, accountability, and trustworthiness, making it an exceptional place to build a career in retail.
The role available at DICK'S Sporting Goods is the Team Captain of Off Field Operations. This position is crucial in driving operational excellence behind the scenes by managing inventory, fulfillment, and stockroom execution. As a leader, the Team Captain ensures that store processes run smoothly and efficiently, coaches team members, and supports overall store performance through strong execution. This leadership role helps maintain a fast, accurate, and athlete-ready environment that ultimately enhances the shopping experience for customers. The role involves working closely with the store management team to develop and execute plans that align with business priorities and financial goals. It requires balancing staffing, operational initiatives, and merchandising standards to ensure store success.
The Team Captain of Off Field Operations is a dynamic, hands-on leadership position designed for individuals who thrive in a fast-paced retail environment and love sports. Candidates who are coachable, collaborative, and dependable will find this role rewarding. This position offers the opportunity to make a tangible difference in the community by delivering exceptional customer service and operational performance at a top-tier sports retail company. If you are passionate about sports and enjoy leading others, this role allows you to grow professionally while contributing to a company that values innovation and teamwork.
The role available at DICK'S Sporting Goods is the Team Captain of Off Field Operations. This position is crucial in driving operational excellence behind the scenes by managing inventory, fulfillment, and stockroom execution. As a leader, the Team Captain ensures that store processes run smoothly and efficiently, coaches team members, and supports overall store performance through strong execution. This leadership role helps maintain a fast, accurate, and athlete-ready environment that ultimately enhances the shopping experience for customers. The role involves working closely with the store management team to develop and execute plans that align with business priorities and financial goals. It requires balancing staffing, operational initiatives, and merchandising standards to ensure store success.
The Team Captain of Off Field Operations is a dynamic, hands-on leadership position designed for individuals who thrive in a fast-paced retail environment and love sports. Candidates who are coachable, collaborative, and dependable will find this role rewarding. This position offers the opportunity to make a tangible difference in the community by delivering exceptional customer service and operational performance at a top-tier sports retail company. If you are passionate about sports and enjoy leading others, this role allows you to grow professionally while contributing to a company that values innovation and teamwork.
Job Requirements
- High school diploma or equivalent
- 1-3 years of experience in retail or related field
- Previous customer-facing experience
- Ability to lead and coach a team
- Strong communication and organizational skills
- Ability to comply with company policies and procedures
- Availability to work flexible hours including weekends
- Proficiency in basic technology for inventory and operational tasks
Job Qualifications
- High school diploma or equivalent
- 1-3 years of experience
- Previous retail/customer-facing experience required
- Previous people leadership experience preferred
Job Duties
- Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment
- Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc
- Promote and lead company programs such as customer loyalty program participation, warranty sales, private label credit card enrollment
- Contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s)
- Execute plans and make adjustments as needed throughout plan using independent judgment and analysis
- Communicate departmental goals and plans to direct reports and assign workload based on skill levels
- Monitor progress against plans, pivot accordingly to ensure uninterrupted operations and meet payroll and financial goals
- Build and lead a strong, effective team including hiring, onboarding, training, providing coaching, feedback, development, recognition, and motivation
- Responsible for performance management including annual reviews, promotional recommendations, and holding teammates accountable
- Adhere to and enforce established policies and procedures related to safety, loss prevention, and standard operating procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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