Team Captain Off Field Operations

DICK'S Sporting Goods is a leading sporting goods retailer dedicated to inspiring and equipping athletes of all ages and abilities to achieve their dreams. The company has built a reputation for promoting sportsmanship, innovation, and inclusion, striving to impact communities positively through sports. At DICK'S, employees are valued as part of a dynamic team that fosters confidence, excitement, and growth, reflecting the diverse communities the stores serve. With a commitment to diversity and inclusion, the company ensures a welcoming environment where every teammate and athlete feels respected and empowered.

This particular role is for a Team Captain of Off Field Operations, a pivotal leadership position within the store environment. This role goes beyond the traditional retail responsibilities to focus on operational excellence, teamwork, and athlete satisfaction. The Team Captain is responsible for leading behind-the-scenes processes including inventory management, fulfillment, and stockroom execution, ensuring that the store operates smoothly and efficiently at all times. The position requires a leadership mindset to coach teammates, execute merchandising standards, and uphold company policies effectively.

As Team Captain, you will be entrusted with developing and executing operational plans in collaboration with Store Managers and Assistant Store Managers, contributing to the overall success of the store. You will lead the team by setting clear expectations, assigning workloads, and providing continuous feedback to maximize performance and customer satisfaction. Additionally, in moments when serving as the building's sole leader, you will act as Head Coach, taking charge of daily functions like opening and closing the store, supervising the front end, and ensuring compliance with all store procedures.

The role emphasizes creating outstanding athlete experiences by anticipating needs and providing clear, knowledgeable support, promoting key company programs, and maintaining merchandising standards. Leadership in this position also extends to recruitment, onboarding, training, and retention of teammates, fostering a positive work environment where everyone is motivated and recognized for their contributions. You will be responsible for performance management and holding team members accountable to company policies to maintain high standards consistently.

Working at DICK'S Sporting Goods is more than just a job; it is an opportunity to grow your career in a supportive environment where innovation and authenticity drive every decision. The company values coachability, accountability, collaboration, and trustworthiness, making it the perfect place for those eager to contribute to a thriving sports community. If you are passionate about sports and dedicated to operational leadership, this role offers a rewarding career path with opportunities for advancement and personal development.