Team Captain Off Field Operations

DICK'S Sporting Goods is a leading sporting goods retailer committed to positively impacting lives through sports. The company believes in the power of sport to inspire confidence and excitement, striving to equip all athletes with the gear they need to achieve their dreams. Known for its inclusive and diverse workforce, DICK'S Sporting Goods reflects the communities it serves and fosters a welcoming environment where every teammate plays a crucial role in delivering outstanding experiences to customers.

DICK'S Sporting Goods offers more than just a job; it's a chance to be part of a world-class team where employees are supported, empowered, and encouraged from day one. The company prides itself on operational excellence and innovation, creating an environment where employees can grow their careers while making a real difference in the lives of athletes of all abilities. The employment type is full-time, with a targeted pay range of $52,500 to $66,500 annually based on a 38-hour work week. This compensation is part of a competitive total rewards package that may include incentives, equity, and a generous suite of benefits. Individual pay is determined by factors such as experience, location, internal equity, and relevant business considerations, with regular reviews to ensure competitive and equitable pay.

The role of Team Captain of Off Field Operations is a leadership position responsible for driving operational excellence behind the scenes in the store. This includes leading inventory management, fulfillment processes, and stockroom execution to ensure the store runs smoothly and efficiently. The Team Captain plays a key role in coaching and developing teammates, supporting the overall store performance, and maintaining a fast, accurate, and athlete-ready environment. This position requires strong judgment, analysis, and the ability to adapt plans to meet the dynamic needs of the store.

As Team Captain, candidates will contribute to creating 30-60-90 day business plans alongside Store Managers, support operational initiatives, manage staffing and hiring needs, and oversee general store functions when acting as the sole leader. Communication is critical in this role, as Team Captains are responsible for setting departmental goals, assigning tasks based on skill levels, and ensuring operational and merchandising initiatives are successfully completed. Building and leading a strong team is essential, including sourcing, interviewing, hiring, onboarding, training, coaching, and motivating teammates. This leadership extends to managing performance reviews, promotions, accountability, and fostering a respectful and inclusive store environment.

Adherence to policies and procedures related to safety, loss prevention, and legal compliance is mandatory, as is upholding company standards in merchandising, presentation, and customer loyalty programs. The position demands accountability, collaboration, and a commitment to delivering exceptional athlete experiences. Candidates must be coachable, collaborative, trustworthy, and ready to thrive in a fast-paced retail environment that values innovation and authenticity. Virtual interviews require candidates to keep cameras on and refrain from using AI tools to maintain hiring integrity. Successful candidates will undergo satisfactory background checks and ID verification.