Team Captain Footwear & Apparel

DICK'S Sporting Goods is a leading sporting goods retailer dedicated to equipping athletes of all abilities with the gear they need to achieve their dreams. Established as a trusted name in the sporting goods industry, DICK'S Sporting Goods combines a passion for sports with a commitment to excellence, delivering innovative products and exceptional service across its nationwide stores. The company is deeply invested in creating an inclusive and diverse workforce that reflects the vibrant communities it serves, emphasizing the positive impact sports have on lives and fostering an environment where every team member is valued and supported.

At DICK'S Sporting Goods, the employee experience is just as important as the athlete experience. The company boasts a dynamic and fast-paced retail environment that champions teamwork, accountability, and personal growth. Employees are encouraged to be coachable and collaborate effectively, taking pride in delivering outstanding customer service and product knowledge. The company culture is centered on empowering every team member from day one, ensuring a welcoming atmosphere for all. DICK'S Sporting Goods supports its workforce with a competitive total rewards package, including salaries within the range of $49,500 to $63,500, along with incentives and equity options.

The role of Team Captain - Footwear & Apparel is a critical leadership position within the store. This role focuses on leading a motivated retail team to deliver exceptional service by leveraging product expertise and fostering authentic athlete engagement. The Team Captain will be responsible for coaching teammates, driving sales, and ensuring customers find the right products tailored to their performance and style needs. This opportunity offers significant leadership growth within a supportive, team-first environment where innovative initiatives and athlete-first strategies are highly valued.

In this role, the Team Captain collaborates closely with Store Managers and Assistant Store Managers to formulate and execute strategic 30-60-90 day plans that align with business priorities. These plans encompass operational tasks, merchandising, staffing, hiring, and overall teamwork coordination, always adhering to established budgets and financial goals. When acting as the primary leader in the store, the Team Captain assumes the role of Head Coach, overseeing critical store functions such as opening and closing procedures, cash office management, and teammate supervision.

The position demands a focus on communication, with regular updates to team members regarding goals and workload assignments tailored to skill levels. Monitoring progress and adapting strategies to meet changing store goals and athlete needs is vital to maintaining a seamless operational flow. The Team Captain also takes charge of recruitment and development, ensuring the team is well-trained, motivated, and recognized for their achievements. This includes conducting performance reviews, coaching for growth, and managing compliance with company policies, including disciplinary actions when necessary.

Maintaining safety standards, loss prevention protocols, and compliance with external regulations is a key part of the role. The Team Captain fosters an environment where everyone—both teammates and customers—is respected and welcomed, reinforcing the company’s values of inclusivity and excellence in service. Overall, this position is ideal for an individual driven by leadership, collaboration, and a passion for sport, ready to make a meaningful impact every day within one of the nation's premier sporting goods retailers.