Job Overview
Compensation
Salary
Range $53,500.00 - $67,500.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Incentive programs
Equity opportunities
Job Description
DICK'S Sporting Goods is a leading sporting goods retailer committed to empowering athletes of all abilities to achieve their dreams. With a focus on inclusive and diverse workforce development, the company reflects the communities it serves. DICK'S Sporting Goods embraces the positive impact of sports on lives and culture, fostering confidence, excitement, and commitment within its teams. Their retail stores provide more than just products; they offer exceptional athlete experiences supported by knowledgeable team members who help customers find the right equipment, apparel, and accessories tailored to their individual needs.
The company values innovation, teamwork, and service excellence. Employees are welcomed into an inclusive environment where coaching, accountability, collaboration, and trust are foundational principles. The role of Team Captain – Endzone & Loyalty, based within their stores, is an essential leadership position designed to enhance the athlete experience through coaching teammates, managing loyalty program engagement, and delivering efficient checkout services. This position involves spearheading initiatives that build strong athlete relationships and foster athlete retention while maintaining operational excellence. The Team Captain also plays a critical role in merchandising standards, staff development, and overall store leadership, including acting as Head Coach when necessary.
This full-time position offers a competitive salary ranging approximately from $53,500 to $67,500 annually, along with a comprehensive total rewards package that includes incentives, equity opportunities, and extensive benefits. The role is tailored for individuals passionate about sports and driven by customer service, eager to thrive in a high-energy retail environment that celebrates performance, community, and continuous improvement. Key responsibilities include supporting business priorities through effective planning and execution, managing operational and merchandising components, and fostering a positive and respectful environment for both teammates and athletes. The company encourages application from coachable, accountable, and collaborative individuals ready to join the world’s greatest sports team and contribute to its ongoing success.
The company values innovation, teamwork, and service excellence. Employees are welcomed into an inclusive environment where coaching, accountability, collaboration, and trust are foundational principles. The role of Team Captain – Endzone & Loyalty, based within their stores, is an essential leadership position designed to enhance the athlete experience through coaching teammates, managing loyalty program engagement, and delivering efficient checkout services. This position involves spearheading initiatives that build strong athlete relationships and foster athlete retention while maintaining operational excellence. The Team Captain also plays a critical role in merchandising standards, staff development, and overall store leadership, including acting as Head Coach when necessary.
This full-time position offers a competitive salary ranging approximately from $53,500 to $67,500 annually, along with a comprehensive total rewards package that includes incentives, equity opportunities, and extensive benefits. The role is tailored for individuals passionate about sports and driven by customer service, eager to thrive in a high-energy retail environment that celebrates performance, community, and continuous improvement. Key responsibilities include supporting business priorities through effective planning and execution, managing operational and merchandising components, and fostering a positive and respectful environment for both teammates and athletes. The company encourages application from coachable, accountable, and collaborative individuals ready to join the world’s greatest sports team and contribute to its ongoing success.
Job Requirements
- High school diploma or equivalent
- 1-3 years of experience
- Previous retail/customer-facing experience required
- Previous people leadership experience preferred
Job Qualifications
- High school diploma or equivalent
- 1-3 years of experience
- Previous retail/customer-facing experience required
- Previous people leadership experience preferred
Job Duties
- Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment
- Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc
- Promote and lead company programs, i.e., customer loyalty program participation, warranty sales, private label credit card enrollment
- Contribute to the development of 30-60-90 day plans to support business priorities for assigned departments together with the Store Manager and Assistant Store Manager
- Execute plans and make adjustments using independent judgment and analysis of plan effectiveness
- Act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision when sole leader in building
- Communicate departmental goals and plans to direct reports and assign workload to maximize efficiencies
- Develop effective schedules to meet athlete traffic demands and operational goals
- Build and lead a strong, effective team through sourcing, interviewing, hiring, onboarding, training, coaching, feedback, development, recognition, and motivation
- Manage performance including annual reviews and promotional recommendations, hold teammates accountable for compliance with policies and procedures
- Adhere to and enforce policies related to safety, loss prevention, standard operating procedures, and laws/guidelines of external governing entities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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