Team Captain Endzone & Loyalty (Front End)

DICK'S Sporting Goods is a premier sporting goods retailer that believes in the transformative power of sports to positively impact lives. Established as a leader in the sporting goods industry, DICK'S is committed to equipping athletes of all skill levels with the gear and support they need to achieve their dreams. With a vast network of stores and an inclusive, diverse workforce, the company prides itself on fostering a team culture that mirrors the communities it serves. The retail environment at DICK'S is dynamic, engaging, and focused on providing exceptional customer service to athletes who come from a range of backgrounds and abilities.

The role of Team Captain - Endzone & Loyalty at DICK'S Sporting Goods offers a unique opportunity to be a part of this inspiring team. This position is critical in delivering memorable and impactful athlete experiences by coaching teammates, driving engagement in loyalty programs, and ensuring that the checkout process is fast, friendly, and accurate. The Team Captain is responsible for leading their department with energy and professionalism, guiding business priorities through collaboration with store management, and actively contributing to a supportive, welcoming store atmosphere. This full-time position comes with a competitive salary range of $49,500 to $63,500, which reflects experience, location, and business considerations.

In this role, you will play a key part in the operational success of the store by helping to develop effective 30-60-90 day plans that align with both merchandising and staffing goals. You will oversee daily communications, assign workloads, monitor progress, and adjust priorities to meet athlete needs and store objectives. Leadership responsibilities also include hiring, onboarding, performance management, and creating a positive team culture where respect and inclusivity are paramount. The role demands a balance of strategic thinking and hands-on leadership, including serving as Head Coach for store operations when needed.

DICK'S Sporting Goods values candidates who embody qualities of accountability, collaboration, trustworthiness, and coachability. The company also prioritizes the integrity and security of the hiring process, requiring virtual interview participants to have cameras on and prohibiting the use of AI tools during assessments. Offers are contingent on satisfactory background checks and ID verification, ensuring a secure, fair recruitment journey. Joining DICK'S Sporting Goods means more than just securing a job — it is an invitation to be part of an innovative and authentic team that celebrates sport and supports one another to win every day.