Job Overview

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Employment Type

Full-time
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
Life insurance
team events

Job Description

DICK'S Sporting Goods is a leading sports retail company committed to positively impacting the lives of athletes across all levels by providing them with the right sports equipment, apparel, and accessories. Known for fostering an inclusive and diverse workforce that reflects the communities they serve, DICK'S Sporting Goods prioritizes customer experience and team empowerment. The company drives innovation and passion for sport, creating an environment where every team member feels welcomed, supported, and encouraged to grow from day one. With a mission centered on inspiring athletes and helping them achieve their dreams, DICK'S Sporting Goods stands out as more than just a store – it's a community hub for sports enthusiasts and athletes of all abilities.

The role of Team Captain – Apparel is pivotal in leading the apparel department to deliver excellent athlete experiences through knowledgeable product guidance and exceptional customer service. As a Team Captain, you will take on leadership responsibilities by coaching teammates, driving sales, and creating an engaging shopping environment rooted in performance and style. This position requires collaboration with store leadership to develop and execute business plans aligned with financial goals and operational initiatives. You will help establish department priorities, manage scheduling, oversee merchandising standards, and ensure compliance with all policies.

In this position, you will be entrusted with building and maintaining a strong, motivated team by sourcing, hiring, onboarding, and providing ongoing training and development opportunities. Your leadership will be crucial to fostering a welcoming store atmosphere that ensures every athlete and teammate feels respected and valued. Additionally, you will be responsible for enforcing safety protocols, loss prevention measures, and general store operations to maintain a secure and efficient workplace.

The role involves not only managing day-to-day tasks but also stepping in as the Head Coach in the absence of senior leadership, overseeing opening and closing procedures, and supervising frontline activities. This position is ideal for individuals who possess strong interpersonal skills, demonstrate accountability, are coachable, and thrive in a fast-paced, team-oriented retail environment focused on sports and fashion. By joining DICK'S Sporting Goods as a Team Captain – Apparel, you'll become part of a dynamic team that redefines what's possible through sport and innovation, contributing to an exciting and rewarding career.

Job Requirements

  • High school diploma or equivalent
  • 1-3 years of relevant experience
  • Previous experience in retail or customer service
  • Strong communication and leadership skills
  • Ability to work flexible hours including weekends
  • Proficiency in following company policies and procedures
  • Commitment to fostering an inclusive and respectful environment

Job Qualifications

  • High school diploma or equivalent
  • 1-3 years of experience
  • Previous retail/customer-facing experience required
  • Previous people leadership experience preferred

Job Duties

  • Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment
  • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards
  • Promote and lead company programs (customer loyalty program participation, warranty sales, private label credit card enrollment)
  • Contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s)
  • Execute plans and make adjustments using independent judgment and analysis of plan effectiveness
  • Perform general store oversight including opening and closing procedures, Front End and Cash Office functions in the absence of senior leadership
  • Communicate departmental goals and assign workload to maximize efficiencies
  • Monitor progress against plans and store goals and adjust schedules to meet traffic demands and financial goals
  • Build and lead a strong, effective team including sourcing, interviewing, hiring, onboarding, training, coaching, performance management, and motivation
  • Enforce policies and procedures related to safety, loss prevention, and standard operating procedures, ensuring compliance and accountability

Job Criteria

Experience

Mid Level (3-7 years)


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