Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.00 - $16.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The Jefferson Hotel, located in Richmond, Virginia, stands as one of the city’s most iconic luxury destinations. Renowned for its rich history, unparalleled elegance, and exceptional service, The Jefferson Hotel continues to uphold its reputation as a premier establishment in the hospitality industry. With its grand architecture and timeless charm, the hotel offers guests a quintessential luxury experience that combines Southern hospitality with refined sophistication. From lavish accommodations to world-class amenities, The Jefferson Hotel caters to travelers seeking comfort, style, and an elevated stay.
The Afternoon Tea service at The Jefferson Hotel is a celebrated tradition, drawing locals and visitors alike who wish to enjoy an elegant and serene dining experience. This beloved ritual is not just about tea and delicacies; it is about crafting a warm, inviting environment where guests can relax and savor distinctive moments in a historic setting. To maintain the exceptional standard of this cherished experience, the hotel is seeking a warm, polished, and guest-focused individual to join their team as a Tea Host.
This part-time role is pivotal in ensuring every guest’s Afternoon Tea experience begins and ends on a gracious note. The Tea Host is responsible for managing reservations, orchestrating seating arrangements, and facilitating a smooth flow of guests during service hours from 11:30 AM to 4:30 PM. The position may also include an optional PM Room Service Server shift from 2:00 PM to 1:00 AM for those interested.
The ideal candidate for this role will bring previous experience from fine dining or upscale hospitality environments, coupled with a strong customer service background. They should exemplify excellent communication, organizational, and interpersonal skills, displaying a natural sense of hospitality suited to a luxury environment. Dependability, professionalism, and the ability to work both independently and collaboratively are essential traits for success. Weekend and holiday availability is also required, reflecting the commitment needed to support this distinguished service.
The Tea Host serves as the first point of contact for guests attending Afternoon Tea, crafting a welcoming and polished atmosphere that reflects The Jefferson’s high standards. Tasks include managing the reservation system, coordinating with food and beverage teams, providing detailed information about tea offerings and hotel amenities, and assisting with guest inquiries or special requests. Maintaining the impeccable appearance and readiness of the tea service area is another critical responsibility, ensuring that the ambiance remains consistent with the hotel’s refined tradition.
Joining The Jefferson Hotel as a Tea Host means becoming part of a legacy that celebrates excellence, hospitality, and memorable guest experiences. It is an opportunity to contribute to a historic Richmond tradition while honing professional skills in an elegant setting. Those who thrive in this role are naturally warm, polished, and attentive to guests’ needs, possessing poise under pressure and a passion for curating exquisite experiences. This position welcomes individuals who take pride in their work and are eager to uphold a timeless ritual that delights guests and enhances the hotel’s storied reputation.
The Afternoon Tea service at The Jefferson Hotel is a celebrated tradition, drawing locals and visitors alike who wish to enjoy an elegant and serene dining experience. This beloved ritual is not just about tea and delicacies; it is about crafting a warm, inviting environment where guests can relax and savor distinctive moments in a historic setting. To maintain the exceptional standard of this cherished experience, the hotel is seeking a warm, polished, and guest-focused individual to join their team as a Tea Host.
This part-time role is pivotal in ensuring every guest’s Afternoon Tea experience begins and ends on a gracious note. The Tea Host is responsible for managing reservations, orchestrating seating arrangements, and facilitating a smooth flow of guests during service hours from 11:30 AM to 4:30 PM. The position may also include an optional PM Room Service Server shift from 2:00 PM to 1:00 AM for those interested.
The ideal candidate for this role will bring previous experience from fine dining or upscale hospitality environments, coupled with a strong customer service background. They should exemplify excellent communication, organizational, and interpersonal skills, displaying a natural sense of hospitality suited to a luxury environment. Dependability, professionalism, and the ability to work both independently and collaboratively are essential traits for success. Weekend and holiday availability is also required, reflecting the commitment needed to support this distinguished service.
The Tea Host serves as the first point of contact for guests attending Afternoon Tea, crafting a welcoming and polished atmosphere that reflects The Jefferson’s high standards. Tasks include managing the reservation system, coordinating with food and beverage teams, providing detailed information about tea offerings and hotel amenities, and assisting with guest inquiries or special requests. Maintaining the impeccable appearance and readiness of the tea service area is another critical responsibility, ensuring that the ambiance remains consistent with the hotel’s refined tradition.
Joining The Jefferson Hotel as a Tea Host means becoming part of a legacy that celebrates excellence, hospitality, and memorable guest experiences. It is an opportunity to contribute to a historic Richmond tradition while honing professional skills in an elegant setting. Those who thrive in this role are naturally warm, polished, and attentive to guests’ needs, possessing poise under pressure and a passion for curating exquisite experiences. This position welcomes individuals who take pride in their work and are eager to uphold a timeless ritual that delights guests and enhances the hotel’s storied reputation.
Job Requirements
- Must be available for the scheduled Tea Service hours 11:30 - 4:30
- Previous experience in a fine dining or upscale hospitality environment preferred
- strong customer service background required
- Excellent communication, organization, and interpersonal skills
- Dependable, professional, and able to work independently and as part of a team
- Gracious, and attentive to guest needs, with a refined sense of service appropriate for a luxury environment
- Weekend and holiday availability required
Job Qualifications
- Prior hosting or hospitality experience preferred
- fine dining background a plus
- Strong interpersonal and communication skills
- Dependable, punctual, and professional in appearance and behavior
- Able to stand and walk for extended periods
Job Duties
- Greet and seat guests promptly with a friendly and elegant demeanor
- Manage reservation systems to ensure efficient and accurate seating
- Monitor guest flow and communicate with service staff to maintain smooth operations
- Maintain knowledge of daily menus, special offerings, and hotel services
- Support the Tea Service team with light duties as needed to ensure an exceptional experience
- Ensure the entry and dining areas remain organized, clean, and guest-ready throughout service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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