Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career Development
Job Description
Pechanga Resort Casino is a premier destination renowned for its exceptional hospitality, luxury amenities, and vibrant entertainment offerings. Located in Temecula, California, this expansive resort casino blends world-class gaming, fine dining, and top-tier guest service to create a memorable and immersive experience for every visitor. The establishment is committed to maintaining the highest quality standards as part of its Four Diamond Service Agreement, ensuring that each guest receives attentive, courteous, and knowledgeable service throughout their stay. As a leading employer in the hospitality sector, Pechanga Resort Casino fosters a dynamic and rewarding work environment where team members are encouraged to grow professionally while contributing to the resort's reputation for excellence.
The role of the TDR Barista at Pechanga Resort Casino is pivotal in delivering the overall guest experience at the TDR Blends outlet. This position involves providing prompt, courteous, and informed service of food and beverages to internal guests, ensuring their satisfaction with each interaction. The TDR Barista is responsible not only for order taking but also for maintaining the cleanliness and readiness of the TDR Blends display, counters, and work areas. The role requires a strong commitment to the Four Diamond Service standards, compliance with all operational procedures, and a team-oriented approach to support the outlet’s goals.
This position is ideal for individuals passionate about coffee and hospitality, possessing the ability to multi-task in a fast-paced environment while delivering personalized guest service. The Barista must be knowledgeable about the food and beverage menu, capable of handling cash transactions using the Micros POS system, and proficient in offering quality guest engagement. They also play a critical role in maintaining stock levels, cleanliness, and adhering to safety and operational policies within the outlet. While the position does not include supervisory responsibilities, the TDR Barista is expected to be a reliable team player who assists coworkers and is willing to cross-train to meet the outlet’s needs effectively.
Working at Pechanga Resort Casino offers an exciting opportunity to be part of a well-regarded hospitality leader that values employee development and excellence in guest service. The position requires at least a high school diploma or GED and a minimum of two years of fast food experience to ensure competence in the role. Candidates must have excellent communication and mathematical skills, the ability to follow instructions, and meet certification requirements including a class "A" gaming license, Responsible Beverage Service certification, and a Food Handlers certificate. The TDR Barista is expected to create latte art, operate in a safe and clean environment, and handle duties such as sweeping, mopping, and trash removal as required. This role demands a blend of technical skills, attention to detail, and a genuine passion for customer service within the vibrant environment of Pechanga Resort Casino.
The role of the TDR Barista at Pechanga Resort Casino is pivotal in delivering the overall guest experience at the TDR Blends outlet. This position involves providing prompt, courteous, and informed service of food and beverages to internal guests, ensuring their satisfaction with each interaction. The TDR Barista is responsible not only for order taking but also for maintaining the cleanliness and readiness of the TDR Blends display, counters, and work areas. The role requires a strong commitment to the Four Diamond Service standards, compliance with all operational procedures, and a team-oriented approach to support the outlet’s goals.
This position is ideal for individuals passionate about coffee and hospitality, possessing the ability to multi-task in a fast-paced environment while delivering personalized guest service. The Barista must be knowledgeable about the food and beverage menu, capable of handling cash transactions using the Micros POS system, and proficient in offering quality guest engagement. They also play a critical role in maintaining stock levels, cleanliness, and adhering to safety and operational policies within the outlet. While the position does not include supervisory responsibilities, the TDR Barista is expected to be a reliable team player who assists coworkers and is willing to cross-train to meet the outlet’s needs effectively.
Working at Pechanga Resort Casino offers an exciting opportunity to be part of a well-regarded hospitality leader that values employee development and excellence in guest service. The position requires at least a high school diploma or GED and a minimum of two years of fast food experience to ensure competence in the role. Candidates must have excellent communication and mathematical skills, the ability to follow instructions, and meet certification requirements including a class "A" gaming license, Responsible Beverage Service certification, and a Food Handlers certificate. The TDR Barista is expected to create latte art, operate in a safe and clean environment, and handle duties such as sweeping, mopping, and trash removal as required. This role demands a blend of technical skills, attention to detail, and a genuine passion for customer service within the vibrant environment of Pechanga Resort Casino.
Job Requirements
- a high school diploma or general education degree GED
- at least two years fast food experience
- must qualify to obtain and maintain a class A gaming license
- responsible beverage service certification
- food handlers certificate
Job Qualifications
- a high school diploma or general education degree GED
- at least two years fast food experience
- ability to read and comprehend simple instructions, short correspondence, and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations
- ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s
- ability to apply common sense understanding to carry out simple one- or two-step instructions
- must qualify to obtain and maintain a class A gaming license
- responsible beverage service certification
- food handlers certificate
- working knowledge of Micros for cash handling
- ability to create latte art
- ability to multi task
- ability to offer quality guest service
- ability to deal with a very fast pace operation
- ability to work in a team environment
- must be able to lift up to 50lb
- capable of working in a safe and clean environment
- capable of performing side work as assigned by supervisors
- willing and capable of following directions from manager at all times and is fluent in reading and speaking English
Job Duties
- adhere to all rules, policies and regulations as stated in the Pechanga Team Member Handbook while striving to improve standards of operation
- ensure that the standard operating procedures for food and beverage are followed
- work as a team player and assist coworkers in achieving goals of the outlet
- willing to cross train and assist TDR when needed
- display knowledge of the food and beverage menu and pricing for TDR Blends
- responsible for taking internal guest orders, placing them in Micros POS and collecting payment
- follow proper cash handling procedures, maintain the cash drawer and follow appropriate closing cash handling policies and procedures
- assist internal guests in a friendly and professional manner while meeting or exceeding their expectations
- maintain appropriate stock of condiments and supplies
- sweep and mop floors and empty trash as needed
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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