Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $42,984.00
Work Schedule
Standard Hours
Benefits
Retirement Plan
Paid group health insurance
paid life insurance
Paid holidays
paid vacation leave
Paid sick leave
longevity pay
Dental Insurance
Vision Insurance
Dependent Optional Life Insurance
Voluntary AD&D Insurance
Dependent health insurance
health flexible spending accounts
dependent care flexible spending accounts
Job Description
The Texas Department of Agriculture (TDA) is a state government agency committed to promoting production agriculture, consumer protection, economic development, and healthy living across the state of Texas. Located in Austin, TX, this department plays a critical role in supporting agricultural efforts, safeguarding consumers, and fostering economic growth related to Texas's vast agricultural resources. TDA's mission includes ensuring the safety and quality of agricultural products, providing educational resources to the public and agricultural community, and supporting local economies through various programs and initiatives. As a key state agency, TDA employs numerous professionals dedicated to fulfilling these objectives under a framework... Show More
Job Requirements
- High school diploma
- Two years work experience as a receptionist for a front office/main area greeting visitors answering and routing phone calls
- Bilingual speaking ability in English and Spanish
- Valid government-issued driver’s license recognized by the Texas Department of Public Safety and in good standing
- Acceptable driving record
- Ability to work full-time 40 hours per week
- Ability to work regular business hours Monday through Friday with some early morning and evening shifts
- Ability to work extended hours and occasionally some evenings and weekends as needed
- Ability to travel up to 5% occasionally overnight
- Ability to perform tasks requiring fine motor skills and safely lift and carry items up to 30 pounds
- Ability to handle a fast-paced office environment
- No telework
- Must be physically present at Austin office
- No H-1B visa sponsorship available
Job Qualifications
- High school diploma
- Two years work experience as a receptionist for a front office/main area, greeting visitors, answering, and routing phone calls
- Bilingual speaking ability in English and Spanish
- Knowledge of office practices and administrative procedures
- Knowledge of agency programs, policies, and procedures
- Skill in providing excellent customer service for internal and external customers
- Skill in use of standard office equipment and software
- Accurate typing and data entry skills
- Ability to implement administrative procedures
- Ability to interpret rules, regulations, policies, and procedures
- Effective oral and written communication skills
- Ability to provide guidance to others
- Ability to learn and follow agency policies, procedures, programs and services
- Ability to maintain composure handling difficult customers/questions
- Ability to interact professionally with co-workers and the public
- Ability to maintain professional appearance and environment
- Ability to exercise sound judgment and discretion
- Ability to maintain confidentiality
- Preferred: Bachelor’s degree
- experience working for a state agency
Job Duties
- Answer and respond to a high volume of incoming telephone calls on a multi-line telephone system in a prompt, courteous and professional manner
- Greet guests/officials from all levels of city, county, state, and federal governments, as well as from the public and private sectors, in a prompt, courteous and professional manner
- Notify appropriate TDA personnel when guests arrive and/or refer them to the appropriate agency personnel
- Prepare and submit Texas Facilities Commission RM-1 forms for badge access cards including activation, deactivation, and access add-ons
- Serve as TDA Parking Coordinator
- submit parking applications, do not tickets and dashboard parking permits
- Assist in maintaining the Comptroller of Public Accounts system for tracking agency vehicle usage by utilizing Samsara Fleet telematics software to export, evaluate and process data
- Assist in maintaining central office motor pool vehicles including reservations, record keeping, and maintenance
- Assist in receiving building maintenance trouble calls and report through the Texas Facilities Commission’s General Maintenance Portal tracking system and ensure completion of trouble calls
- Coordinate and maintain record keeping and filing system for correspondence, forms, reports, and documents in accordance with Agency Records Management Policy
- Serve as the section’s records coordinator
- Follow all TDA policies and procedures
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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