Tax Support Associate – Retail

Intuit is a leading financial software company committed to powering prosperity around the world. Known for its innovative products such as TurboTax, QuickBooks, and Mint, Intuit serves millions of customers by simplifying financial management and tax preparation. Intuit operates in various locations across the United States, offering cutting-edge digital solutions and personalized support that empower individuals and businesses to achieve their financial goals. The company fosters a collaborative and inclusive work environment where employees can grow professionally while making a positive impact on the communities around them. Intuit’s commitment to integrity, customer success, and technological advancement positions it as a preferred employer in the financial technology sector.

Intuit is currently seeking highly motivated individuals to join their dynamic team as Tax Associates at new TurboTax retail locations across the United States on a seasonal or year-round basis. This role uniquely blends tax expertise, entrepreneurial spirit, and community engagement. As a Tax Associate at TurboTax stores, you will be responsible not only for preparing taxes but also for serving as a trusted advisor and ambassador for TurboTax in your local community. You will work onsite to grow the client base by engaging customers, offering valuable financial insights, and building long-term relationships that foster strong customer loyalty. TurboTax provides robust marketing support and advanced software tools to help you build a thriving business and effectively serve diverse client needs.

The position involves both in-person and virtual interactions with customers, utilizing Intuit’s state-of-the-art video communication tools and tax software. Your expertise allows you to handle a range of tax situations from simple filings to complex business income cases, ensuring accurate returns while maximizing deductions and refunds. You will also provide personalized tax advice and planning to assist clients in achieving their financial objectives such as saving for retirement, education funds, weddings, or vacations. The role demands a customer-centric mindset, strong interpersonal skills, and an ability to explain tax matters in clear, approachable language, which helps alleviate clients’ stress during tax season.

This nonexempt role requires onsite presence at a TurboTax location within the United States. Work schedules are flexible and will be tailored around your availability and career goals, with a minimum of 20 hours per week, including weekends and potential scaling during peak demand periods. Competitive base pay varies by state, ranging from $22.00 to $28.50 per hour, with opportunities for cash bonuses, equity rewards, and comprehensive benefits. Intuit values diversity and inclusion, encouraging bilingual candidates and community-oriented individuals to apply. Wearing a TurboTax uniform and working in a front-facing retail environment is a requirement, emphasizing professionalism and brand representation. This is an excellent opportunity for tax professionals looking to leverage their skills in a community-focused setting while enjoying the support and resources of a leading tech company.