Tax Support Associate – Retail

Intuit is a leading financial software company that strives to empower individuals and businesses by simplifying complex financial tasks and improving their financial well-being. Known for its flagship TurboTax product, Intuit focuses on making tax preparation accessible and efficient for millions of customers across the United States. With a commitment to innovation, community engagement, and customer success, Intuit continues to grow its presence and impact through direct client services and technology-driven solutions. The company embraces a culture of inclusivity and entrepreneurship, providing employees with opportunities for professional growth and impactful work. Intuit values diversity and supports work-life balance through flexible employment options while offering competitive compensation and benefits.

The role of Tax Associate - TurboTax Store at Intuit offers a unique, seasonal employment opportunity that includes working on-site at one of the new TurboTax retail locations across the country. This position blends tax expertise with entrepreneurial spirit, community outreach, and customer service. As a Tax Associate, you will be responsible for attracting new customers, forging trusted advisor relationships, and supporting their tax needs through TurboTax software and local events. Your engagement will be critical for growing TurboTax’s client base within your community and contributing to Intuit’s mission of "Powering Prosperity Around the World." This role offers the chance to build a sustainable business and personal brand within local and online communities by creating accessible tax content, participating in marketing initiatives, and leading events.

You will work predominantly in-person at the retail location, delivering expert tax preparation services ranging from simple individual tax returns to complex personal and business tax situations. You will perform tax reviews and discovery sessions intended to optimize deductions, minimize liabilities, maximize refunds, and provide forward-looking tax planning advice. Using government resources, professional tools, and Intuit’s cutting-edge TurboTax technology, you will tailor tax solutions in everyday language that clients can understand. This role also involves building long-term rapport with clients through empathy, professionalism, and consistent follow-up, ultimately turning one-time customers into loyal clients.

This nonexempt position requires availability for a minimum of 20 hours per week onsite, with flexibility to scale hours during peak tax seasons including weekends. The role supports both seasonal and year-round employment options, allowing candidates to align work schedules with their personal goals. Intuit emphasizes career development and encourages associates to take advantage of the opportunity to enhance their professional skills, expand their tax advisory capabilities, and increase their visibility as trusted tax professionals in their communities.