Tax Support Associate – Retail

Intuit is a leading financial technology company recognized globally for its commitment to empowering prosperity around the world. Specializing in innovative financial software solutions, Intuit serves millions of consumers and small businesses with products designed to simplify financial management and tax filing processes. Their TurboTax product line is one of the most trusted tax software platforms in the United States, known for its user-friendly interface and expert guidance designed to help individuals and families accurately file their taxes with confidence. Intuit has expanded its presence by establishing TurboTax retail locations, providing customers with in-person access to tax experts and personalized support. These locations offer a community-centered approach, combining technology with human expertise to enhance overall customer experience and satisfaction.

The role of Tax Associate - TurboTax Store is a unique seasonal opportunity within one of Intuit's newest TurboTax storefronts located throughout the United States. This position is designed for motivated tax professionals who embody entrepreneurial spirit and possess a passion for community engagement. As a Tax Associate, the primary responsibility is to act as a proactive ambassador of the TurboTax brand within the local community, bringing in new customers through active outreach and establishing long-term relationships built on trust and financial empowerment. This role requires working onsite at a TurboTax location, where the Tax Associate will provide hands-on tax preparation services, tax advice, and customer support both in-person and virtually via state-of-the-art communication tools.

In this role, the Tax Associate will leverage TurboTax marketing resources and proprietary software technology to build a thriving business, delivering full-service tax preparation for simple to complex tax scenarios including personal and business income, deduction optimization, amendments, and tax planning. The role calls for a high degree of empathy and professionalism to ease customer anxieties associated with tax filing and financial planning. By creating exceptional experiences and addressing client concerns with expert advice, the Tax Associate helps customers achieve financial goals such as saving for retirement, college funds, weddings, or vacations.

Seasonal and year-round employment opportunities are available, with a flexible scheduling model tailored to individual career goals and availability. This position demands a minimum commitment of 20 hours per week onsite during hours that may vary, especially during peak tax seasons. Intuit offers a competitive compensation package including base pay, performance-based cash bonuses, equity rewards, and comprehensive benefits. Candidates must possess active tax credentials and Preparer Tax Identification Number (PTIN) in compliance with federal requirements and be comfortable working in a public retail environment wearing a TurboTax uniform. Bilingual communication skills are a plus for better community engagement.

This role is ideal for tax professionals seeking to combine technical expertise with entrepreneurial ambition and community involvement while working for a respected company that prioritizes customer success and prosperity. Working with Intuit provides exposure to cutting-edge tax technology, extensive professional resources, and the opportunity to represent a brand trusted by millions across the nation.