Tax Support Associate – Retail

Intuit is a leading financial software company best known for its TurboTax product, designed to simplify tax preparation for millions of individuals and businesses. Intuit's mission is "Powering Prosperity Around the World," driving innovative products and services that empower customers to take control of their financial lives. With a strong presence across the United States, Intuit continues to innovate in the tax preparation and financial management space by combining technology and human expertise. The company fosters a collaborative and inclusive environment that values entrepreneurial spirit, community engagement, and a customer-first approach.

This opportunity is for talented individuals eager to join Intuit as Tax Associates in one of the new TurboTax Store locations nationwide. These positions are seasonal with potential for year-round work, requiring on-site presence to provide expert tax guidance and top-tier customer service. This role offers an exciting blend of tax expertise, community engagement, and sales-driven business growth, allowing associates to serve as local ambassadors for TurboTax. Employees will leverage TurboTax marketing support and software tools to attract new clients and build lasting relationships within their communities.

As a Tax Associate at a TurboTax Store, you will be the face of the brand in your area, helping individuals and small businesses navigate complex tax situations from start to finish. Your tax knowledge will help customers optimize deductions, minimize liabilities, and plan effectively for future financial goals. You will provide hands-on tax preparation services, offer personalized advice, and assist with both in-person and virtual client interactions using Intuit's state-of-the-art video communication tools. The role requires high emotional intelligence to connect with customers, demystifying tax complexities and alleviating their stress.

The position demands a proactive, entrepreneurial mindset as you manage your own customer portfolio within your locality. You will participate in local events, market TurboTax products, and engage with the community to raise awareness about tax-related opportunities while driving customer loyalty. Intuit offers competitive compensation including base pay, cash bonuses, equity rewards, and comprehensive benefits. The base pay varies by location—for instance, in New York the range is $25.50 - $28.50 per hour. Intuit also emphasizes pay equity and regularly reviews compensation to ensure fairness across gender and ethnicity categories.

This role suits individuals with unrestricted tax credentials such as EA, CPA or practicing attorneys experienced in tax preparation and advisory services. Tax Associates must have a Preparer Tax Identification Number (PTIN) and be able to acquire any necessary state licenses or permits. Flexibility in schedule is essential, with expectations for work onsite a minimum of 20 hours per week during periods of peak demand, including weekends. Bilingual skills and experience in holistic tax advisory are advantageous, enhancing your ability to connect with a diverse clientele.

In summary, joining Intuit as a Tax Associate in a TurboTax Store means becoming an essential community resource, empowering individuals to achieve financial prosperity through expert tax solutions and personalized support. You will build your own thriving business within an industry-leading company that values your expertise, entrepreneurial drive, and passion for helping others. This role is perfect for those who enjoy working in a fast-paced, customer-centric, and technologically advanced environment while making a meaningful impact in their communities.