Tax Support Associate – Retail

Intuit is a leading financial software company dedicated to helping individuals and businesses manage their finances with ease and confidence. Known for its innovative products like TurboTax, QuickBooks, and Mint, Intuit empowers millions of customers worldwide to take control of their financial lives. With a strong commitment to customer success and technological advancement, Intuit creates solutions that simplify complex financial processes. The company operates in various sectors including personal finance, small business finance, and tax preparation software, making it a trusted name in financial services globally.

The Tax Associate - TurboTax Store role at Intuit is an exciting opportunity for tax professionals passionate about community engagement and financial empowerment. This position is a seasonal, on-site role located at TurboTax retail locations across the United States, offering individuals a chance to apply their tax expertise in a customer-facing environment. Tax Associates serve as trusted advisors, guiding clients through their tax filing processes while helping them uncover deductions and plan for future financial goals. The role combines entrepreneurial spirit with hands-on tax preparation services, community involvement, and marketing initiatives. Associates leverage TurboTax's state-of-the-art software and marketing support to build and nurture a loyal client base. In addition to face-to-face interactions, Associates use virtual tools to provide a seamless customer experience.

This position demands a deep understanding of tax laws and regulations, evidenced by active credentials such as EA, CPA, or Attorney status, along with a valid Preparer Tax Identification Number (PTIN). Tax Associates handle a variety of tax situations from straightforward personal returns to complex business filings and amendments. Their work involves proactive community outreach, hosting events, and creating accessible tax content that promotes financial literacy within their communities. Intuit offers competitive compensation ranging approximately between $22 and $28.50 per hour based on location, along with potential bonuses and equity rewards. The role requires flexibility to work various shifts including weekends and the willingness to wear a TurboTax uniform in a retail environment.

Beyond technical skills, ideal candidates are entrepreneurial, customer-focused, and passionate about making tax topics approachable. The role encourages Associates to build a social presence and engage locally, fostering long-term relationships and contributing to Intuit's mission of powering prosperity around the world. It is a dynamic position suited for professionals seeking to blend tax expertise with community influence and business growth within a collaborative and innovative company environment.