
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $31.00 - $36.00
Benefits
competitive compensation
Cash bonus
Equity rewards
Health Insurance
Paid Time Off
Retirement benefits
Employee Discounts
Job Description
Intuit is a leading financial software company known for its innovative products that simplify the financial lives of individuals and businesses. With a strong commitment to "Powering Prosperity Around the World," Intuit has developed a comprehensive suite of tools and services, including TurboTax, QuickBooks, and Mint, which empower millions of users to manage their finances efficiently and confidently. TurboTax stands out as a premier tax preparation software that has revolutionized how customers approach tax filing, making it accessible, accurate, and user-friendly. As Intuit continues to expand its presence, the company is opening new TurboTax store locations across the United States, seeking talented professionals to join its team as Tax Experts on a seasonal basis. These new positions form an essential link between Intuit and the local communities it serves, offering personal tax assistance both in person and through virtual channels.
As a Tax Expert at a TurboTax store, you will play a pivotal role in delivering expert tax advice and services, engaging directly with customers to help them navigate their tax needs effectively. This role is ideal for driven individuals who enjoy blending tax expertise with entrepreneurial spirit. Working primarily on-site at TurboTax retail or flagship locations, you will not only prepare and review tax returns—from simple individual filings to complex business tax situations—but also act as a trusted advisor, providing personalized guidance aimed at minimizing liabilities and maximizing refunds. The position offers flexibility with seasonal and year-round opportunities, where schedules will be tailored to align with your career goals and availability.
This role requires a proactive approach to community engagement, as you will serve as an ambassador for TurboTax, participating in local events, leading marketing efforts, and making taxes approachable and understandable for all. You will leverage cutting-edge TurboTax software and resources, government information, and professional knowledge to deliver solutions in clear, everyday language. Your interpersonal skills will be critical in establishing long-term relationships, converting prospects into loyal clients, and contributing to the growth of TurboTax’s client base within the community.
Intuit offers competitive compensation, including a base pay range that reflects the candidate’s location and experience, with additional rewards like cash bonuses, equity plans, and benefits. This opportunity is perfect for professionals eager to build a thriving career with a globally recognized company while contributing positively to the financial well-being of individuals and communities nationwide.
As a Tax Expert at a TurboTax store, you will play a pivotal role in delivering expert tax advice and services, engaging directly with customers to help them navigate their tax needs effectively. This role is ideal for driven individuals who enjoy blending tax expertise with entrepreneurial spirit. Working primarily on-site at TurboTax retail or flagship locations, you will not only prepare and review tax returns—from simple individual filings to complex business tax situations—but also act as a trusted advisor, providing personalized guidance aimed at minimizing liabilities and maximizing refunds. The position offers flexibility with seasonal and year-round opportunities, where schedules will be tailored to align with your career goals and availability.
This role requires a proactive approach to community engagement, as you will serve as an ambassador for TurboTax, participating in local events, leading marketing efforts, and making taxes approachable and understandable for all. You will leverage cutting-edge TurboTax software and resources, government information, and professional knowledge to deliver solutions in clear, everyday language. Your interpersonal skills will be critical in establishing long-term relationships, converting prospects into loyal clients, and contributing to the growth of TurboTax’s client base within the community.
Intuit offers competitive compensation, including a base pay range that reflects the candidate’s location and experience, with additional rewards like cash bonuses, equity plans, and benefits. This opportunity is perfect for professionals eager to build a thriving career with a globally recognized company while contributing positively to the financial well-being of individuals and communities nationwide.
Job Requirements
- Must reside within the United States
- possess or obtain required state licenses, certificates, permits, or bonds
- active enrollment agent (EA), certified public accountant (CPA), or licensed attorney status
- hold active preparer tax identification number (PTIN)
- minimum 3 years paid tax preparation experience filing 50+ individual returns per tax year
- ability to work onsite at a TurboTax retail location for at least 20 hours per week
- willingness to work Sunday through Saturday with flexible hours
- entrepreneurial mindset with strong customer service skills
- passion for community engagement
- capability to manage multiple priorities in a fast-paced setting
Job Qualifications
- Possess active unrestricted credentials such as EA, CPA, or practicing attorney with strong tax preparation experience
- have an active preparer tax identification number (PTIN)
- ability to obtain related state licenses or permits
- minimum of 3 years paid experience filing 50 or more individual tax returns per season
- familiarity with Circular 230
- comfortable working onsite in a retail environment
- interest in building local and online social presence
- bilingual skills (English/Spanish) considered a plus
- experience in holistic tax advisory services
- willing to wear TurboTax uniform
- strong verbal and written communication skills
- proficient with technology including tax preparation software and CRM tools
Job Duties
- Be a proactive community ambassador
- enthusiastically represent TurboTax locally
- engage with new prospects
- nurture leads and convert prospects into long-term clients
- lead local events and participate in local marketing
- provide tax expertise through hands-on tax advice and preparation services
- handle simple to complex tax situations
- facilitate discovery sessions and tax reviews
- uncover deductions
- minimize tax liabilities
- maximize refunds
- provide future tax planning advice
- deliver a best in class customer experience
- create an exceptional customer experience through professionalism and genuine interest
- connect with clients to build long-term trust
- interact with customers in-person and virtually
- address client inquiries and help overcome tax-related challenges
Job Criteria
Experience
No experience required
Job Location
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