Tax Associate – In-Store

Intuit is a leading financial software company renowned for its innovative solutions that simplify financial management for millions of individuals and businesses worldwide. As the creator of TurboTax, QuickBooks, and Mint, Intuit is dedicated to powering prosperity around the world by providing users with easy-to-use products that make tax preparation, accounting, and personal finance management accessible and efficient. With a strong commitment to customer service, community involvement, and technological advancement, Intuit continually evolves to meet the changing needs of its diverse customer base.

We are currently seeking highly motivated individuals to join our dynamic team as Tax Associates at our new TurboTax Store locations across the United States on a seasonal or year-round basis. This position offers a unique opportunity to combine tax expertise, community engagement, and entrepreneurship in a retail environment. As a Tax Associate - TurboTax Store, you will be the face of TurboTax within your local community, playing a vital role in growing the client base by establishing long-term customer relationships and driving loyalty.

In this role, you will work onsite at a TurboTax location, delivering exceptional tax preparation services using Intuit’s state-of-the-art TurboTax software. Your responsibilities will include providing expert tax advice, handling complex tax situations such as personal and business income, deductions optimization, and amendments. You will conduct discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and offer future tax planning guidance.

Beyond tax preparation, this role requires proactive community engagement. You will enthusiastically represent TurboTax by leading local events, participating in marketing activities, and making tax topics approachable for a diverse clientele. You will build lasting connections with clients through personalized service and genuine interest in their financial goals, turning one-time transactions into loyal, multi-year relationships.

Tax Associates will serve customers both in-person and virtually, making use of advanced video communication tools to provide a seamless and supportive customer experience. This position demands excellent interpersonal skills, high empathy, and an entrepreneurial spirit to grow your customer portfolio and create accessible educational content related to tax topics within your community.

This nonexempt role requires a minimum commitment of 20 hours per week onsite at a TurboTax store, with schedules that may include Sunday through Saturday during peak seasons. As part of the competitive compensation package, this position offers pay-for-performance rewards, cash bonuses, equity incentives, and comprehensive benefits. During the interview process, your career goals and availability will be considered to ensure optimal scheduling.

Joining Intuit as a Tax Associate means becoming part of a company dedicated to innovation, community, and customer empowerment. If you have active credentials such as EA, CPA, or are a Practicing Attorney with tax expertise, possess a valid PTIN, and are passionate about helping customers navigate tax complexities, we invite you to become a TurboTax Store Tax Associate and contribute to powering prosperity in your community.