Tax Associate – In-Store

Intuit is a leading financial software company dedicated to powering prosperity around the world through innovative and user-friendly products. Known primarily for its flagship product TurboTax, Intuit serves millions of customers by simplifying complex financial processes and enabling individuals and small businesses to achieve their financial goals with confidence. As a pioneer in financial technology, Intuit combines deep industry expertise with cutting-edge technology to deliver solutions that meet the evolving needs of its users. The company is committed to fostering an inclusive workplace culture that values diversity, innovation, and customer-centric approaches.

The Tax Associate - TurboTax Store role offers a unique and dynamic opportunity for motivated individuals to join Intuit’s expanding presence in local communities across the United States. This is a seasonal position situated in one of the new TurboTax retail locations, designed to bridge the gap between expert tax services and community engagement. Tax Associates will work on-site, becoming trusted advisors to customers by providing hands-on tax preparation assistance, personalized tax advice, and customer education. They will play a pivotal role in growing TurboTax’s client base by building long-term relationships and fostering customer loyalty. Beyond tax return preparation, associates will leverage Intuit TurboTax’s marketing support and technology to empower customers throughout their financial journey.

In this role, associates engage with customers both in-person and virtually, utilizing Intuit’s state-of-the-art communication tools to make taxes accessible and less daunting. They address a wide range of tax situations, ranging from simple individual returns to more complex filings involving business income, deductions optimization, and amendments. Tax Associates also participate in community outreach and local events, serving as proactive ambassadors who represent TurboTax with enthusiasm and professionalism. This role requires excellent interpersonal skills, the ability to connect with individuals on a personal level, and a passion for helping customers overcome their tax challenges while securing the best possible financial outcomes.

Candidates will find this position rewarding as it enables them to make a tangible difference in their communities while advancing their careers within one of the most respected companies in the financial software industry. The role features a competitive compensation package, including an hourly wage ranging from $25.50 to $28.50 in New York, eligibility for cash bonuses, equity rewards, and benefits. The schedule can be flexible, with opportunities to work seasonally or year-round, and will adapt to customer demand peaks. As part of the TurboTax Store team, individuals will experience a blend of entrepreneurship and community involvement, supported by a globally recognized brand committed to innovation and customer success.