Tax Accountant – Retail Location

Intuit is a leading financial software company renowned for pioneering innovative solutions in tax preparation, accounting, and financial management. One of its flagship products, TurboTax, empowers millions of users to efficiently prepare and file their taxes with confidence. Intuit's commitment to 'Powering Prosperity Around the World' extends beyond software development, as the company actively seeks to connect with local communities through its dynamic TurboTax Store initiative across the United States.

The TurboTax Store is a unique retail concept designed to provide both in-person and virtual tax services, blending expert advice with cutting-edge technology. Intuit is currently seeking highly motivated individuals to join its team as Tax Experts for these TurboTax Store locations on a seasonal or year-round basis. This role offers an exciting opportunity to combine tax expertise with entrepreneurial spirit and community engagement. Tax Experts are positioned to become trusted advisors and proactive community ambassadors, helping customers navigate complex tax situations and optimize their financial outcomes.

As a Tax Expert at a TurboTax Store, you will play an essential role in expanding TurboTax's presence within your local market. You will focus on building long-term client relationships by delivering personalized tax preparation services and professional advice. The position involves working onsite at a retail TurboTax location with flexibility to engage customers both face-to-face and through virtual platforms using video communication tools. This hybrid approach ensures you can meet customer needs in a way that is convenient and approachable.

Your responsibilities will include providing comprehensive tax preparation services covering simple to complex returns, including personal and business income, deductions optimization, amendments, and future tax planning. You will conduct discovery sessions to uncover all eligible deductions, minimize tax liabilities, maximize refunds, and offer sound financial advice aligned with the customer's unique circumstances. Leveraging government resources, professional tools, and TurboTax's software solutions will be critical to delivering accurate and understandable tax outcomes.

Apart from servicing clients, you will act as a community ambassador by energetically representing TurboTax at local events, leading marketing initiatives, and making tax topics accessible and engaging. This outreach will help you nurture new prospects, grow your client base, and drive loyalty among customers by building trust and providing exceptional customer experiences. Your professional demeanor, empathy, and communication skills will transform a typical transactional interaction into a long-term financial partnership.

This nonexempt role requires onsite presence at a TurboTax location in the United States with a minimum commitment of 20 hours per week. Work schedules may vary and tend to increase during peak tax seasons. Intuit values career development and works closely with you during the interview process to align the role's demands with your goals and availability. Compensation varies by location, typically ranging from $28.00 to $36.00 per hour, and includes opportunities for cash bonuses, equity rewards, and benefits.

Candidates must possess active, unrestricted credentials such as EA, CPA, or practicing attorney status with solid tax preparation experience, strong knowledge of tax laws, and valid Preparer Tax Identification Numbers (PTIN). Familiarity with Circular 230, state licenses, and a willingness to work in a front-facing retail environment wearing a TurboTax uniform are required. Bilingual skills in English/Spanish and experience in holistic tax advisory services are advantageous.

Working at Intuit as a TurboTax Tax Expert means joining a company dedicated to empowering customers and communities through financial education and exemplary service. You will thrive in an entrepreneurial role that allows you to independently manage your practice while having the support of a nationally acclaimed brand. This position offers rewarding prospects for growth, engagement, and making a tangible impact in your community's financial well-being.