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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Job Description
Leal Hospitality Group is a distinguished and diverse hospitality company inspired by the captivating natural beauty of California's Central Coast. The group manages an exclusive portfolio of properties strategically located in Morgan Hill and Hollister, encompassing a range of urban and rural assets including boutique hotels, renowned restaurants, wineries, and premier event venues. This collective is dedicated to providing unparalleled and unique hospitality experiences that inspire guests to savor, celebrate, and create memorable moments in both everyday and once-in-a-lifetime special occasions. Each Leal property is committed to exceptional service, combining comfort and style with outstanding culinary and wine offerings to... Show More
Job Requirements
- Must be at least 21 years of age
- At least one year of related experience involving fulfillment, sales, or customer service
- Basic knowledge of wine
- Valid California Food Handler Certificate
- Valid California Responsible Beverage Server Training Certificate
- Ability to greet guests promptly and in a friendly manner
- Excellent verbal and interpersonal communication skills
- Proficient with time tracking software and point-of-sale systems
- Must comply with company dress code and maintain a neat appearance
- Ability to work under pressure calmly
- Passionate about wine sales and providing excellent service
- Highly organized and detail-oriented
- Ability to anticipate customer needs and respond appropriately
- Ability to work cohesively with co-workers and follow company policies
- Flexible schedule including weekends, holidays, evenings, and extended hours as required
Job Qualifications
- Must be at least 21 years of age
- Have at least one year of related experience including fulfillment, sales, or customer service
- Possess basic wine knowledge
- Possess and maintain a valid California Food Handler Certificate
- Possess and maintain a California Responsible Beverage Server Training Certificate
- Excellent verbal and interpersonal communication skills
- Ability to use time tracking software and point-of-sale system
- Ability to work flexibly including weekends, evenings, holidays, and extended hours
- Ability to work effectively in a team and communicate professionally
- Passion for selling wine and providing excellent customer service
- Highly organized, detail-oriented, and able to multi-task
Job Duties
- Execute all opening and closing procedures including opening the register, setting up the tasting room, opening wine to ensure quality, breaking down the wine station, closing the register, running daily reports, and cleaning the tasting room
- Promptly greet guests in a friendly, warm, and timely manner and provide initial information about wines, merchandise, history, and facilities
- Serve samples of wine to customers in individual and group settings with appropriate information
- Handle routine purchasing transactions, operate point-of-sale system, and account for daily sales
- Build wine orders
- Promote and sell the quarterly wine club and upcoming events
- Work winery events on the property and serve guests during Leal-sponsored events
- Communicate with management regarding customer account updates, problems, or issues
- Work varying shifts including weekends, holidays, and some evenings
- Ensure wines and merchandise are adequately stocked, priced, and displayed in the retail area
- Perform facility housekeeping duties including tasting room, restrooms, patio, and break areas daily
- Assist guests with purchases as needed
- Attend scheduled training classes and seminars
- Willing to work at other venues or on special projects as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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