Tasting Room Attendant - Full-time

Cooper's Hawk is a prominent lifestyle brand that combines a Napa-style tasting room, wine-inspired retail, and a full-service restaurant with bar and private event spaces, delivering a modern yet casual dining experience. Established in 2005, the company has grown into a unique destination known not only for its award-winning wines but also for its extensive Wine Club, which is one of the largest in the world. The brand offers its guests curated dining and travel experiences, enhancing the appreciation of wine culture through an exclusive membership model. With the recent addition of Piccolo Buco by Cooper's Hawk, the company has expanded its culinary offerings, bringing vibrant Roman flavors alongside its Napa Valley-inspired cuisine. Each menu item is carefully crafted from scratch to perfectly complement the wines, elevating the overall guest experience.

Working at Cooper's Hawk means immersing yourself in a passionate and welcoming environment where hospitality and genuine connection with guests are paramount. The role of a Tasting Room Attendant goes beyond simply pouring wine; it involves creating memorable moments through engaging conversation, deep product knowledge, and heartfelt hospitality. Attendants guide guests through the diverse wine selections and retail offerings while warmly inviting them to join the Wine Club community. This role requires an individual with a passion for food, wine, and people, who can confidently share product stories and benefits, enhancing the guest experience at every interaction.

As a Tasting Room Attendant, you will be instrumental in shaping the guest experience by preparing and maintaining your service station, restocking product displays, assisting with carryout orders, and supporting daily operations. Communication and teamwork are vital, as is the ability to multitask efficiently in a fast-paced environment. Your role includes educating yourself about Cooper's Hawk's menu, wines, and retail items to confidently answer guest inquiries and create personalized experiences. Welcoming each guest warmly and building relationships forms the heart of the job, helping guests feel valued and part of an exclusive community. You will also share the story of Cooper's Hawk and the perks of the Wine Club, making sure each visitor leaves with a memorable impression and an invitation to return.

Cooper's Hawk offers a comprehensive benefits package that supports wellness, career growth, and work-life balance. Team members enjoy substantial discounts on dining, carryout, and retail wine, as well as access to monthly wine tastings for two. Medical, dental, vision, and telehealth options provide health security, while a 401k plan with company match helps plan for the future. Paid time off and flexible schedules help ensure a healthy work-life balance, complemented by wellness and mental health support. The company fosters professional development through ongoing wine and culinary education and offers a clear career growth path through its Flight Plan program. Additional rewards include team member recognition, milestone bonuses, and referral rewards, making Cooper's Hawk a rewarding place to build a meaningful career.

The company values diversity and is an equal opportunity employer, committed to accommodating applicants throughout the employment process. They emphasize a respectful, inclusive atmosphere that nurtures guest and employee satisfaction alike. If you have a passion for hospitality and desire to create rich guest experiences while advancing your career in a dynamic and supportive environment, Cooper's Hawk provides a truly unique and fulfilling opportunity.