
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.25 - $16.00
Work Schedule
Flexible
Benefits
dining discount
Retail wine discount
Discount on retail and private events
Monthly wine tastings for two
Medical
Dental
Vision
telehealth
401K with company match
Paid Time Off
flexible schedules
early pay access
Wellness Support
mental health support
Wine education
Culinary education
career growth
Team member rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a distinguished hospitality brand renowned for its unique Napa-style tasting rooms, wine-inspired retail experiences, full-service restaurants, bars, and private event spaces. Since its inception in 2005, Cooper's Hawk has been dedicated to delivering a memorable dining experience that artfully pairs each scratch-kitchen menu item with its award-winning wines. The company has cultivated one of the largest wine clubs in the world, providing members with exclusive access to premium wines along with curated culinary and travel experiences. Expanding their culinary footprint, Cooper's Hawk has introduced Piccolo Buco, a concept that brings the vibrant flavors of Rome directly to their guests, enhancing their lifestyle brand's reputation for excellence and innovation in hospitality. This dedication to quality and guest experience makes Cooper's Hawk a leader in the food, wine, and hospitality industry.
The role of a Tasting Room Attendant at Cooper's Hawk goes far beyond simply pouring wine. This position is vital in creating meaningful moments for guests through genuine hospitality, friendly conversation, and expert product knowledge. Attendants engage with guests to guide them through the company's wine offerings and retail products, while warmly inviting them to join the Wine Club community. The Tasting Room Attendant is a brand ambassador who enriches the guest experience by blending a passion for food, wine, and people with attentive service and personalized recommendations. Success in this role requires preparation, responsibility, teamwork, excellent communication, and the ability to create personalized memorable experiences for every visitor. This role offers flexible scheduling, a supportive team environment, and opportunities for career growth. Additionally, the position provides valuable wine and culinary education as well as wellness support to employees, making it an exceptional opportunity for those passionate about hospitality and looking to advance within a dynamic, guest-focused company.
The role of a Tasting Room Attendant at Cooper's Hawk goes far beyond simply pouring wine. This position is vital in creating meaningful moments for guests through genuine hospitality, friendly conversation, and expert product knowledge. Attendants engage with guests to guide them through the company's wine offerings and retail products, while warmly inviting them to join the Wine Club community. The Tasting Room Attendant is a brand ambassador who enriches the guest experience by blending a passion for food, wine, and people with attentive service and personalized recommendations. Success in this role requires preparation, responsibility, teamwork, excellent communication, and the ability to create personalized memorable experiences for every visitor. This role offers flexible scheduling, a supportive team environment, and opportunities for career growth. Additionally, the position provides valuable wine and culinary education as well as wellness support to employees, making it an exceptional opportunity for those passionate about hospitality and looking to advance within a dynamic, guest-focused company.
Job Requirements
- At least 21 years of age
- experience in restaurants, retail, or wine environments preferred
- comfort speaking to guests about wine and the Wine Club
- a passion for hospitality and creating memorable guest experiences
- ability to multitask in a fast paced environment
- ability to stand for long periods and lift up to 40 pounds
- flexible availability including weekends and some holidays
Job Qualifications
- Experience in restaurants, retail, or wine environments preferred
- comfort speaking to guests about wine and the Wine Club
- a passion for hospitality and creating memorable guest experiences
- ability to multitask in a fast paced environment
- flexible availability including weekends and some holidays
- at least 21 years of age
Job Duties
- Learn our food, wine, and retail offerings so you can confidently guide each guest
- prepare your station for service and keep it clean and stocked
- study Cooper's Hawk menu, retail items, and wines that are offered to our guests
- restock and maintain product displays
- support the team with tasks like carryout orders and guest service in other areas when needed
- communicate with team members to deliver smooth and memorable service
- follow steps of service and assist in daily operations
- welcome every guest warmly and answer questions about wine, food, and our Wine Club
- proactively build relationships with guests and create memorable moments
- use your knowledge of the Wine Club to invite and inform guests of the perks and benefits of joining our community of members
- share the story of Cooper's Hawk and invite guests to join our Wine Club
- introduce tastings and special retail items to enrich the guest experience
Job Criteria
Experience
No experience required
Job Location
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