Tasting Room Attendant

Piccolo Buco by Cooper's Hawk is a unique dining establishment that combines the vibrant flavors of Rome with the sophisticated wine culture of Napa Valley. Operating as part of the Cooper's Hawk family, Piccolo Buco offers guests a Napa-style tasting room experience alongside a full-service restaurant, bar, and private event space. This modern yet casual dining environment focuses on pairing every scratch-kitchen menu item with award-winning wines, creating an unforgettable culinary journey for every patron. Cooper's Hawk is renowned for its expansive Wine Club, arguably one of the largest in the world, which provides members with exclusive benefits, including curated dining and travel experiences, enhancing their connection to the brand and the wine lifestyle. Since 2005, Cooper's Hawk has dedicated itself to delivering an authentic Napa Valley experience through its welcoming atmosphere, exceptional service, and top-tier wines. With Piccolo Buco, the company expands its reach by infusing distinct Roman flavors, establishing a dynamic lifestyle brand that celebrates both wine and food.

At Piccolo Buco by Cooper's Hawk, the role of a Tasting Room Attendant goes far beyond simply pouring wine. These individuals are the heart of the guest experience, transforming each wine tasting into a meaningful and memorable occasion through engaging conversations, extensive product knowledge, and genuine hospitality. The role demands a passion for food, wine, and people, as attendants guide guests through the diverse wine offerings and retail selections, encouraging them to join the Wine Club community. This position is hourly, with a base wage of $15.00 plus tips, reflecting the importance of delivering exceptional guest experiences. The Tasting Room Attendant is expected to create a warm and inviting environment, ensuring that every guest feels valued and part of a special community. Responsibilities include preparing and maintaining the tasting station, restocking displays, supporting team members across various service areas, and effectively communicating to ensure smooth and memorable service. The attendant acts as a brand ambassador, sharing the story of Cooper's Hawk and Piccolo Buco, introducing guests to special tastings and retail items, and emphasizing the benefits of the Wine Club to encourage membership. This role also requires the ability to multitask in a fast-paced setting, strong interpersonal skills, and flexibility including availability on weekends and holidays. Piccolo Buco values a team-oriented approach, offering career growth opportunities, ongoing wine and culinary education, and a supportive work environment that prioritizes wellness and mental health. Employees benefit from various perks, including significant discounts on dining, carryout, and retail wines, monthly wine tastings for two, comprehensive medical, dental, vision, and telehealth coverage, a 401k plan with company match, paid time off, flexible scheduling, early pay access, and rewards for milestone achievements and referrals. This position is ideal for individuals enthusiastic about hospitality, driven to create memorable guest interactions, and eager to be part of a dynamic, growing lifestyle brand within the food and wine industry.