Tasting Room Attendant

Cooper's Hawk is a distinguished lifestyle brand known for offering an exceptional Napa-style tasting room experience paired with a unique retail environment focused on wine and culinary excellence. Since its inception in 2005, Cooper's Hawk has grown to become a prominent name in the hospitality and wine industry, blending modern yet casual dining with top-tier award-winning wines. The establishment also features a full-service restaurant, bar, and private event spaces designed to complement its scratch-kitchen menu items, each specially crafted to pair perfectly with their signature wines. The Cooper's Hawk Wine Club is recognized as one of the largest in the world, providing members with exclusive benefits including curated dining and travel experiences, which elevate the brand beyond traditional dining to offer a comprehensive lifestyle experience. Additionally, with their newest venture, Piccolo Buco by Cooper’s Hawk, the brand embraces the vibrant flavors of Rome, expanding their culinary and cultural footprint.

The role of a Tasting Room Attendant at Cooper's Hawk is integral to delivering the memorable experiences that the brand promises. This role goes far beyond simply pouring wine; it involves creating meaningful moments filled with genuine hospitality, knowledgeable conversation about food and wine, and personal engagement with guests. Attendants guide visitors through the extensive wine and retail selections, educating them about the nuances of each product and inviting them to join the Wine Club community. This position requires a passion for food, wine, and people, as well as the ability to connect with guests in a way that encourages their return. Responsibilities include preparing tasting stations, maintaining cleanliness and stock, restocking product displays, supporting team efforts across various service areas, and communication to ensure seamless service flow. Attendants are expected to build relationships with guests, personalize their experience, and share the story of Cooper's Hawk passionately.

Employees in this role enjoy a variety of benefits aimed at improving their personal and professional lives. These include a 50 percent discount on dining and carryout orders, a 40 percent discount on retail wine, and a 20 percent discount on retail and private events. Monthly wine tastings for two offer team members a chance to deepen their knowledge and appreciation of the brand’s offerings. Health coverage options include medical, dental, vision, and telehealth services, while financial benefits include a 401k plan with company match. Cooper's Hawk supports its employees with paid time off, flexible scheduling, early pay access, and wellness and mental health resources. Employees can also benefit from ongoing wine and culinary education and a career growth flight plan to help advance within the company. Team member rewards, milestone recognition, and referral bonuses further contribute to a supportive and rewarding working environment.

Cooper's Hawk is an equal opportunity employer committed to inclusivity and accommodation throughout the employment process. They evaluate compensation and wages carefully and emphasize that posted salaries may not directly reflect offers from the company. The role requires candidates to be at least 21 years old and ideally have experience in hospitality, retail, or wine environments. Comfortable communication about wine and the Wine Club, a genuine passion for hospitality, the ability to multitask in fast-paced settings, and physical stamina to stand for long periods and lift up to 40 pounds are essential requirements. Flexibility regarding work schedules, including weekends and holidays, is also necessary.

Joining Cooper's Hawk as a Tasting Room Attendant provides an opportunity to be part of a dynamic lifestyle brand that blends memorable dining, superior wine experiences, and a culture of genuine hospitality. This role offers the chance to grow professionally within a supportive environment that values education, teamwork, and personal development, all while contributing to the unique guest experiences that set Cooper's Hawk apart in the hospitality industry.