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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $80,168.40
Work Schedule
Standard Hours
Benefits
Multiple Tiers of Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Davenport Grand Hotel is a premier luxury hotel located in the heart of Spokane, WA. Renowned for its elegant design and exceptional service, it stands as an iconic property within Spokane's hospitality landscape. The hotel offers a sophisticated and upscale environment where employees have the opportunity to showcase their skills, grow their careers, and be part of a team that delivers extraordinary guest experiences. With a commitment to excellence, the Davenport Grand Hotel values teamwork, professionalism, and unparalleled customer service, making it an ideal workplace for hospitality professionals seeking rewarding career paths. Employees at the Davenport Grand participate in... Show More
Job Requirements
- College level reasoning, math, and language skills
- two years prior departmental management experience in front office or related disciplines
- time management and negotiation skills
- ability to manage and lead each discipline of the department independently
- ability to manage according to employment and Innkeeper laws of the jurisdiction
- prior cash handling experience
- ability to communicate effectively with the public and other employees
- read, write and speak English fluently
- computer experience
- no employee will pose a direct threat to the health/safety of self or others
Job Qualifications
- College level reasoning, math, and language skills
- two years prior departmental management experience in front office or related disciplines
- time management and negotiation skills
- ability to manage and lead each discipline of the department independently
- ability to communicate effectively with the public and other employees
- fluent in English
- computer experience
Job Duties
- Solicit and respond promptly to guest needs
- train front office staff to meet departmental standards
- empower staff to deliver exceptional customer service
- prepare annual departmental budget
- manage recruiting, selection, orientation, and training of staff
- conduct performance reviews and implement recognition programs
- ensure compliance with employment and Innkeeper laws
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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