Task Force Sales Coordinator

Des Moines, IA, USA|Travel

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $50,000.00 - $60,000.00

Benefits

competitive salary

Travel accommodations

Expense reimbursement

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Holidays

growth opportunities

Job Description

Embergrove Hospitality is a renowned hospitality management company committed to delivering exceptional guest experiences through strong leadership, operational excellence, and performance-driven strategies. As a company that supports a diverse portfolio of branded and independent hotels nationwide, Embergrove Hospitality places a strong emphasis on upholding brand standards while simultaneously fostering innovation and growth. Their mission revolves around creating unforgettable stays and meetings by empowering teams, enhancing operational efficiencies, and embracing a culture of continuous improvement. With a presence across numerous markets, Embergrove Hospitality is known for its adaptive approach that balances the unique needs of each property with the company's overarching goals for excellence.

We are currently seeking a full-time Task Force Sales Coordinator – Meetings & Events who will play a vital role in supporting multiple hotel properties during periods of leadership transitions, high-demand seasons, new hotel openings, and operational realignments. This role is unique as it requires both on-site and remote coordination capabilities, enabling the candidate to provide critical sales and event support across various locations. The Task Force Sales Coordinator will focus predominantly on meetings, events, and group business sales, ensuring a flawless execution from the initial inquiry stage to post-event follow-up, all while maintaining the highest standard of client service and brand integrity.

The ideal candidate thrives in dynamic and fast-paced environments, enjoys travel for up to 50-75% of the time, and excels in organization, communication, and multi-property management. The role demands a strong understanding of banquet event orders, group room block management, sales follow-up processes, and collaboration with multiple departments such as Operations, Food & Beverage, Front Office, and Revenue Management. The Task Force Sales Coordinator acts as a crucial liaison between clients and internal teams, ensuring smooth communication and exceptional customer experience throughout the event lifecycle.

Beyond coordination, this position involves administrative support including CRM data entry, RFP responses, billing coordination, and detailed sales reporting to monitor booking trends and group pace. Candidates will also be responsible for identifying opportunities to upsell services and maximize group revenue, contributing to the financial success of each hotel property supported. The role offers exposure to multiple hotel brands and requires a versatile, client-focused professional who embodies adaptability, multitasking abilities, and professional presentation skills.

Embergrove Hospitality values its team members by offering a competitive salary, travel accommodations with expense reimbursement, comprehensive health benefits including dental and vision insurance, and a 401(k) plan with company match. Paid time off and holidays are also provided along with valuable growth opportunities within a rapidly expanding hospitality portfolio. Joining Embergrove Hospitality means embarking on a career path within a company that encourages professional development while you contribute to a dynamic and rewarding sector of the hospitality industry.

Job Requirements

Minimum 2-3 years of hotel sales or event coordination experience
strong knowledge of meetings, group room blocks, and banquet operations
experience with major hotel brands preferred
proficiency in CRM systems and hotel PMS systems
exceptional organizational skills and attention to detail
strong written and verbal communication skills
ability to travel up to 50-75% as needed
flexible schedule including occasional evenings or weekends for site visits or events

Job Qualifications

Minimum 2-3 years of hotel sales or event coordination experience
strong knowledge of meetings, group room blocks, and banquet operations
experience with major hotel brands preferred such as Marriott, Hilton, Hyatt, IHG
proficiency in CRM systems and hotel PMS systems
exceptional organizational skills and attention to detail
strong written and verbal communication skills
ability to travel up to 50-75% as needed
flexible schedule including occasional evenings or weekends for site visits or events

Job Duties

Manage group and event inquiries from prospecting through contract execution
prepare proposals, contracts, banquet event orders and group resumes
coordinate all meeting logistics including room blocks, catering details, AV needs, and event timelines
serve as liaison between clients and hotel departments such as Operations, Food & Beverage, Front Office, and Revenue Management
conduct site tours and assist with client presentations as needed
ensure accurate event detailing and communication to operations teams
participate in pre-convention and pre-event meetings
support Directors of Sales and Sales Managers with lead follow-up and account management
enter and maintain accurate data in CRM systems such as Delphi, CI/TY or brand systems
assist with RFP responses and brand lead systems including Cvent and Lanyon
track group pickup, rooming lists, and manage billing coordination
maintain organized sales files and documentation
support new hotel openings, transitions, or temporary staffing gaps
monitor group pace, production reports, and booking trends
assist with monthly sales reporting and forecasting
identify opportunities to maximize group revenue and upsell services