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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $75,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
mental health coverage
Pet insurance
Commuter Benefits
Flexible spending account
Health savings account
Retirement Plan
Paid Time Off
Stock options
travel stipend
Job Description
Landing is a leading company in the flexible living space with a robust network spanning over 35 markets and thousands of apartments across the United States. Since its inception in 2019, Landing has revolutionized modern living by eliminating traditional barriers such as deposits and unnecessary hassle, providing convenient and flexible housing options to a vast and diverse customer base. As a fast-growing enterprise, Landing operates in a dynamic environment where priorities frequently shift, and no two days are the same. The company prides itself on its ability to adapt quickly, respond to market needs, and deliver superior living experiences through... Show More
Job Requirements
- 2+ years experience in hotel operations, short-term rental management, or hospitality
- experience running a market, property, or operation autonomously
- strong organizational skills and ability to multitask
- ability to triage under pressure and prioritize effectively
- comfort with 80% travel requirement
- excellent communication and interpersonal skills
- ability to build trust quickly
- proximity to a major travel hub preferred
Job Qualifications
- 2+ years experience in hotel operations, short-term rental management, or hospitality
- experience running a market, property, or operation autonomously
- strong organizational and multi-tasking skills
- ability to triage and make decisions under pressure
- exceptional communication and interpersonal skills
- comfort with frequent travel and ambiguity
Job Duties
- Deploy to Landing markets to cover General Manager leave
- own full market operations including member experience and property relationships
- coordinate housekeeping, maintenance, and vendor activities
- monitor and report on market KPIs such as NPS, CSAT, cleaning quality, and growth
- evaluate unit quality to ensure compliance with company standards
- liaise with property management to resolve maintenance and member concerns
- coordinate new home installations and support market growth
- prepare and manage VIP guest bookings
- ensure seamless handoffs with AGM and Hub Manager
- provide auxiliary training when not on assignment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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