Task Force General Manager

Job Overview

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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Travel reimbursement
performance bonuses
Professional development opportunities
Employee Discounts

Job Description

Our company is a leading hospitality management organization specializing in providing exceptional hotel management services across Ohio. We are committed to ensuring optimal performance, profitability, and guest satisfaction in every property we oversee. With a strong emphasis on leadership, operational excellence, and continuous improvement, we pride ourselves on fostering a customer-centric culture that values the guest experience and employee development. Our team operates within a dynamic and evolving hospitality landscape, ensuring that each hotel under our management achieves its fullest potential through strategic oversight and hands-on leadership.

The role we are offering is a crucial leadership position within our organization. As a deployed Manager tasked with handling special projects or interim leadership duties across various hotels in Ohio, you will play a vital role in maintaining and enhancing performance metrics and operational standards. This position requires a highly skilled and experienced professional who can seamlessly step into the role of General Manager or Assistant General Manager when necessary, providing steady leadership and direction to hotel teams. Your primary responsibilities will include overseeing daily operations, ensuring exceptional guest service, driving revenue growth, and mentoring property management staff. You will also collaborate closely with regional leadership, corporate teams, and training departments to identify areas for improvement and implement targeted coaching strategies.

This position demands a commitment to excellence and flexibility, as it involves frequent travel by air and automobile, and extended periods away from home. The ideal candidate must demonstrate an expert understanding of hotel operations, financial reporting, and company systems and procedures. You will act as a key player in the execution of regional initiatives, recruitment efforts, and compliance audits, ensuring the highest standards are consistently met. Our expectation is that you will lead by example, promoting a culture of 100 percent guest satisfaction and employee engagement, while maximizing revenues and supporting profitability goals. This role offers a unique opportunity to shape the guest experience across multiple properties, hone leadership skills in diverse operational settings, and contribute directly to the success of our hotels and the broader organization.

Job Requirements

  • Minimum of three years of property level General Manager, Hotel Manager, or Assistant General Manager experience
  • Must have strong to expert working knowledge of ESA systems, policies, and procedures
  • Must possess strong analytical skills and understanding of financial reporting
  • Must be in good standing with strong performance reviews as a current General Manager or Assistant Manager
  • Ability to travel regularly by air and automobile and be away from home for extended periods
  • Must have valid driver's license and be able to fly commercially

Job Qualifications

  • Bachelor's degree in business, hospitality, or related field preferred
  • Three to five years of property level experience as a General Manager or Assistant General Manager
  • Strong analytical skills with a thorough understanding of financial reporting
  • Expert knowledge of ESA systems, policies, and procedures
  • Proven leadership ability and strong performance reviews in a General Manager or Assistant Manager role

Job Duties

  • Provides leadership and direction as a relief General Manager at various hotels
  • Oversees and manages daily hotel operations to achieve profitability and guest satisfaction
  • Coordinates and manages hotel staff to maintain company standards
  • Participates in hotel sales and lead generation efforts
  • Assists in the selection and training of General Managers
  • Leads regional initiatives including recruitment and training compliance
  • Shares Manager On Duty responsibilities during off hours

Job Criteria

Experience

Mid Level (3-7 years)


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