Task Force General Manager

Job Overview

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Compensation

Salary
Range $45,400.00 - $67,800.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
travel allowance

Job Description

The hiring establishment is a hotel operating within the hospitality industry, focused on delivering exceptional guest experiences while maintaining high operational standards across all departments. This hotel prides itself on combining top-notch service with efficient management and financial acumen. The environment is fast-paced, committed to quality and excellence, making it an ideal place for professionals who are passionate about hospitality and leadership. This is a demanding yet rewarding full-time role that involves 100% travel, demonstrating the dynamic nature of the job and the need for adaptability and extensive management expertise. Although specific salary details are not mentioned, positions of this caliber generally offer competitive compensation packages paired with extensive benefits to attract experienced leaders.

The role of Task Force General Manager is integral to the successful operation and administration of multiple key departments in the hotel, including Front Office, Housekeeping, Food and Beverage, Sales & Marketing, and Engineering. The Task Force General Manager bears the overall responsibility for the guest experience, ensuring that guests receive an exceptional level of service and satisfaction consistently. Moreover, this role requires maintaining financial accuracy across the hotel's operations, including budgeting, forecasting, and financial reporting. The Task Force General Manager will provide leadership through supervision, training, coaching, and motivation of a diverse team, implementing policies that align with the hotel’s strategic goals.

In this position, the General Manager will closely collaborate with department heads and supervisors to establish, monitor, and uphold consistent operating procedures across all hotel functions. They will be expected to actively foster a productive, positive, and safe work environment, ensuring employee compliance with Fire Department safety codes and OSHA guidelines. This role requires careful staff scheduling that balances guest needs with labor budget restrictions to maintain operational efficiency without sacrificing service quality.

Another key aspect of this role includes comprehensive involvement in Human Resources and accounting functions at the property level. This includes monthly financial forecasting and detailed reporting, managing cash flow, and developing the annual budget. Additionally, the Task Force General Manager supports marketing plan development and implementation to boost occupancy rates and revenue streams, taking part in revenue management and sales strategy discussions.

The candidate must ensure that all operations staff and management are adequately trained to meet and exceed operational standards and that daily communication keeps teams aligned and informed. Maintaining high standards of cleanliness and condition for all guest areas is vital, along with overseeing inventory management across supplies, guest amenities, linen, and food and beverage items. The role also involves collaboration with engineering teams to maintain guest room and operational equipment through preventative maintenance programs.

Keeping abreast of competition, local events, and hospitality trends will be essential to keeping the hotel competitive and appealing to guests. Flexibility in scheduling to cover shifts and respond to staff absences is required, reinforcing the hands-on nature of this leadership position. The ability to track the status and follow-up on assignments with managers and shift supervisors ensures continuous improvement and operational fluidity. This comprehensive leadership role offers an exciting opportunity for experienced hotel professionals to make a significant impact on the hotel's performance and reputation.

Job Requirements

  • college degree
  • five years of related experience in hotel operations
  • ability to travel 100 percent
  • strong verbal and written communication skills
  • significant attention to detail
  • complete understanding of profitability and budget goals
  • computer skills with experience in hotel information systems required

Job Qualifications

  • college degree
  • five years of related experience in hotel operations
  • strong verbal and written communication skills
  • significant attention to detail
  • complete understanding of profitability and budget goals
  • experience with hotel information systems

Job Duties

  • work collaboratively with managers and supervisors to meet or exceed the hotel’s financial budget and guest service goals
  • work closely with managers and supervisors to develop them both personally and professionally
  • establish consistent operating procedures and ensure they are followed
  • motivate the hotel staff to maintain a productive, positive and safe work environment
  • ensure that all employees consistently comply with all Fire Department Safety codes and OSHA guidelines
  • responsible for the appropriate scheduling of hotel staff to ensure guest needs while ensuring labor budgets are withheld
  • responsible for all property based human resources and accounting functions, including monthly forecasting and reporting, cash flow and annual budget writing
  • assist in the development of the annual marketing plan & budget by developing strategies to increase occupancy and revenue
  • participate in weekly revenue management and sales strategies calls
  • ensure the operations staff, supervisors and management are properly trained to standards and able to carry out the operations of each function of their department
  • conduct daily stand-up meetings with management/staff to ensure employees are informed
  • ensure that cleanliness and condition of each area meets designated hotel standards and the appropriate inspections are carried out on a consistent basis
  • ensure that an accurate inventory is completed for housekeeping and front office amenities and supplies, standard guest room items, linen, food and beverage items, etc
  • work with engineering to ensure that all equipment within the guest rooms and all operational departments within the hotel are functioning properly and are part of an effective preventative maintenance program
  • keep abreast of the competition, local events, and hospitality trends
  • maintain a flexible schedule that can work any shift and assist with staff coverage in the instance of call-offs
  • review status of assignments and any follow-up action with manager and/or on-coming shift supervisor

Job Criteria

Experience

Mid Level (3-7 years)


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