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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Group insurance
Paid Time Off
401(k) Plan
voluntary benefits
Life enrichment benefits
Employee assistance program
leadership development program
Job Description
InnVentures is a leading hospitality management company distinguished by its innovative and entrepreneurial spirit. With a portfolio comprising over 75 hotels across more than 20 states, InnVentures partners with some of the nation’s largest Real Estate Investment Trusts (REITs) and private property owners, along with numerous individual and family-owned hotels. Over its 40-year history, InnVentures has demonstrated proven methods of management, development, and revenue maximization, earning a trusted reputation in operating major hotel brands. Their deep industry knowledge and strategic approach enable them to continually deliver exceptional hospitality services and maximize the performance of the hotels under their management.Show More
Job Requirements
- At least 5 years progressive experience in a hotel or a related field
- or a 4-year college degree and at least 2 years of related experience
- light work - can exert up to 20 pounds of force occasionally
- maintain a warm and friendly demeanor at all times
- effective verbal and written communication skills
- ability to listen, understand, and clarify concerns
- ability to multitask and prioritize
- attend all hotel required meetings and trainings
- participate in MOD coverage as required
- maintain high personal appearance standards including wearing nametags
- comply with InnVentures standards and regulations
- effective problem handling and evaluation skills
- maintain confidentiality
- ability to travel up to 75% of the time
- perform other duties as requested
Job Qualifications
- At least 5 years progressive experience in a hotel or a related field
- or a 4-year college degree and at least 2 years of related experience
- effective verbal and written communication skills
- ability to multitask and prioritize departmental functions
- strong problem-solving skills
- ability to maintain confidentiality
- ability to travel up to 75% of the time
- effective listening and interpersonal skills
- ability to maintain high standards of personal appearance and grooming
Job Duties
- Interview, hire, train, support, coach and mentor the department managers and their teams
- champion great service and empower staff to take care of guests
- cultivate relationships with guests to develop loyalty and maintain high satisfaction
- apply problem solving skills to resolve guest and/or employee issues
- monitor daily tasks to ensure standard operating procedures are followed
- assist with benefits administration, payroll and other human resources tasks
- support and contribute to proactive sales efforts
- ensure proper emergency procedures are communicated and followed
- conduct property inspections to maintain a clean, safe and secure environment
- plan for success with staff meetings, action plans and daily huddles
- strategize with Revenue Management to maximize revenues and grow market share
- prepare various financial reports for management and owners
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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