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Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401(k)
401(k) matching
Employee Discounts
flexible schedule
Free food & snacks
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
vacation
Sick Time
company holidays
training and education
Membership in Master Brewers Association of America
Employee Meals
Free weekly beer case
Job Description
The Hendler Family Brewing Company (HBFCo) is a proudly independent and family-owned craft brewery founded in 2011 by three brothers, Jack, Eric, and Sam Hendler. Staying true to its roots as a family business, HBFCo is dedicated to creating high-quality products that honor tradition while embracing inspired innovation. The company maintains a strong entrepreneurial spirit and passion for people, continually learning from and contributing to the vibrant community where it operates. The Hendler Family Brewing Company is known for its commitment to quality, community, and culture, setting it apart in the craft beer industry.
Currently, HBFCo is offering an excitin... Show More
Currently, HBFCo is offering an excitin... Show More
Job Requirements
- Must be 21+ years of age
- excellent communication and interpersonal skills
- takes pride and responsibility in punctuality and teamwork
- previous experience in a customer service or hospitality role
- knowledge of craft beer is a plus but not required
- must have or be able to obtain a food handler’s permit and alcohol server’s permit where applicable
- willingness to continuously learn about our beer offerings and the craft beer industry
- strong team player with a willingness to assist colleagues and contribute to a positive work environment
- available for days, nights and weekend shifts of 5 hours or more
- must have Saturday and/or Sunday availability
- stand and walk for extended periods of time and lift up to 50 lbs
- ability to bend, reach, twist and use your hands and arms
- reliable transportation to and from assigned work location
- knowledge of Toast and GrubHub as a cashier/receiving or placing customer orders a plus
- has on-premise TIP Certification, or Alcohol Intervention Methods Certification a plus
- craft beer knowledge is a plus
Job Qualifications
- Excellent communication and interpersonal skills
- previous experience in a customer service or hospitality role
- knowledge of craft beer is a plus but not required
- must have or be able to obtain a food handler's permit and alcohol server's permit where applicable
- willingness to continuously learn about our beer offerings and the craft beer industry
- strong team player with a willingness to assist colleagues and contribute to a positive work environment
- knowledge of Toast and GrubHub as a cashier/receiving or placing customer orders a plus
- has on-premise TIP Certification, or Alcohol Intervention Methods Certification a plus
Job Duties
- Ensure excellent customer service to provide an outstanding guest experience at all times
- greet guests with a friendly and welcoming demeanor
- be knowledgeable about all food and beverage menu items, including new releases and seasonal offerings, to make informed recommendations
- assist customers by taking and accurately processing food and beverage orders, including special attention to allergies, restrictions, and dietary preferences
- answer and assist customers with questions, reservations, and general inquiries
- maintain an accurate cash drawer and handle credit card transactions efficiently
- check patrons' identification to ensure they meet minimum age requirements for alcohol consumption
- assist in fulfilling beverage orders through the service bar, ensuring proper pour, glassware, and sizing
- deliver complete and accurate orders to tables or the take-out counter promptly
- change kegs as necessary
- complete orders with retail beer and merchandise to go
- maintain a clean, organized, and sanitary work environment, especially in high-contact areas
- sanitize high-touch point areas regularly
- check and maintain bathroom cleanliness
- follow inventory procedures to keep the front of house appropriately stocked
- assist with general Beer Hall/Kitchen organization and cleanliness
- ensure the taproom is well-stocked and organized
- work closely with counter service and runners to ensure the accuracy of food and beverage orders
- communicate effectively with the manager on expo
- assist other front-of-house operators as needed
- support the taproom team in maintaining a positive and collaborative work environment
- assist with setting up and breaking down events
- perform additional duties or responsibilities as needed to support the taproom and ensure a great guest experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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