Taproom Bartender

Coachella, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $16.00

Work Schedule

Flexible

On-call

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible scheduling

Job Description

Spotlight 29 Casino and Tortoise Rock Casino are premier entertainment and gaming establishments operated by the Twenty-Nine Palms Band of Mission Indians, offering guests an exceptional gaming and hospitality experience in a vibrant and welcoming environment. These casinos are well-known in the Southern California area for their comprehensive gaming options, superior entertainment events, and a commitment to providing a Five Star Experience to every guest they serve. More than just gaming destinations, they act as cultural hubs promoting community values and Native American heritage. The organization values its team members deeply, emphasizing a Service Promise that highlights the importance of every person and detail in creating unforgettable guest experiences. Employment at Spotlight 29 Casino and Tortoise Rock Casino is based on respect, cultural pride, and a shared commitment to exceeding guest expectations in every interaction.

The role of Bartender within Spotlight 29 Casino and Tortoise Rock Casino is pivotal in shaping the guest's experience and supporting the overall mission of the organization. This position requires the individual to adeptly mix and serve both alcoholic and nonalcoholic beverages to patrons in the casino bars, lounges, and other designated locations. The bartender is responsible for providing outstanding customer service, embodying the Five Star Experience which emphasizes the service values of being welcoming, proactive, seamless, personalized, and valued. They take customer orders, prepare cocktails using standardized recipes, serve wines and beer, handle cash and non-cash transactions, and maintain the cleanliness and readiness of the bar area. Additionally, this role involves managing inventory by ordering necessary liquors and supplies, rotating stock, garnishing drinks, replenishing snacks, and ensuring compliance with all health, safety, and internal control standards.

This position does not require supervisory responsibilities but demands a high level of professionalism, attention to detail, and a passion for providing excellent hospitality. Physical demands include standing for extended periods, occasional lifting, and the ability to work in variable lighting and noise conditions typical in gaming environments. The work environment includes multiple casino locations, some of which operate 24 hours a day, seven days a week, requiring the bartender to be flexible with work hours, including weekends, holidays, and emergency calls. The position also requires adherence to strict policies including possession of a valid Tribal Gaming License and passing background checks and drug screenings. Bartletts are expected to maintain a positive image of the Tribal organization and contribute to a safe, clean, and enjoyable atmosphere for both guests and team members. This role offers a unique opportunity to work in a dynamic and culturally rich environment where hospitality meets heritage and entertainment.

Job Requirements

Must pass periodic random drug screens
Must be able to pass background suitability investigation
Must obtain a Tribal Gaming License
Must obtain all other applicable certifications and licenses
Must provide proof of eligibility to work in the United States within 72 hours of employment

Job Qualifications

High school diploma or equivalent preferred but not required
Associate's degree or equivalent from two-year college or technical school preferred
Six months to one year related experience and/or training
or equivalent combination of education and experience
Knowledge of standard cocktail recipes and bartending techniques
Excellent customer service and interpersonal skills
Ability to handle cash and operate point of sale systems
Ability to maintain cleanliness and organization of bar area
Strong communication skills
Ability to work in a fast-paced environment
Flexibility to work various shifts including nights, weekends, and holidays

Job Duties

Provide outstanding customer service by exceeding mission statement
Deliver Five Star Experience to guests and team members by embodying mission statement and service promise while adhering to department service standards
Take orders from customers or beverage server
Mix ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks
Prepare alcoholic or nonalcoholic beverages using standard recipes
Serve wine and draught or bottled beer
Collect money for drinks served and give proper change
Enter items in point of sale system
Handle cash and non-cash transactions
Order or requisition liquors and supplies
Stock and rotate bar with liquors, beer, wine, mixers, glassware, and other items needed for beverage service
Arrange bottles and glasses to make attractive display
Slice fruit for garnishing drinks using proper knife handling skills
Replenish bar snacks such as chips, pretzels, and nuts
Request identification from customers when legal age is questioned
Replenish beverages as requested and frequently check back with guests to inquire about satisfaction
Perform side work as directed by management
Perform general cleaning tasks using standard cleaning products to adhere to health and safety standards
Wear uniform during work hours, meetings, and training
Keep all equipment thoroughly clean and notify management of any repairs needed
Ensure compliance with all Minimum Internal Control Standards (MICS) and Tribal Internal Control Standards (TICS)
Present a positive image of the Tribal organization to guests and vendors and assist them as required
Follow all safety policies and procedures and attend all scheduled safety meetings and training
Perform any other duties as assigned