Taproom Ambassador - Part-Time

WeldWerks Brewing is a locally owned and operated craft brewery located in the historic downtown area of Greeley, Colorado. Known for its innovative and unique product line, the brewery emphasizes quality by using the highest grade ingredients coupled with a state-of-the-art brewing system and the most current brewing practices. This establishment not only crafts a diverse range of adventurous craft beverages but also fosters meaningful relationships and memorable experiences through its welcoming taproom and broad distribution network. The brewery prides itself on its commitment to excellence in both product and customer service, making it a notable presence in the craft beer community of Colorado and beyond.

The role of the Taproom Ambassador is vital in presenting the first impression of WeldWerks Brewing to its guests. As a front-line representative, the Taproom Ambassador embodies the brand, weaving together excellent customer service, brand knowledge, and a warm, inviting atmosphere in the taproom. This position is non-exempt with a starting pay rate of $16.50 per hour plus participation in the tip pool, highlighting both competitive remuneration and incentive for exceptional service. The role demands a personable and knowledgeable individual who enjoys engaging with craft beer enthusiasts and new customers alike. Responsibilities include ensuring that every guest feels welcomed with responsive and courteous service, maintaining high standards of cleanliness and safety within the taproom, and being a proactive team member who contributes to improving the customer experience and operational workflows.

The ambassador is expected to be more than just a server; they are trusted team members who actively participate in the brewery's success and evolution. This includes providing constructive feedback, demonstrating flexibility in scheduling and tasks, and acquiring relevant certifications such as TIPS and Cicerone Certified Beer Server to deepen their expertise. Additional duties encompass supporting restaurant operations by delivering food, managing allergens awareness, and maintaining a clean environment, all while prioritizing teamwork and collaboration.

Ideal candidates possess a passion for craft beer and hospitality, excellent communication and interpersonal skills, and the ability to stay calm under pressure. Proficiency with POS systems and basic math skills are essential, along with a commitment to learning and self-improvement. Physical requirements include the ability to work nights and weekends, stand for extended periods, and lift up to 160 pounds. This position is integral to maintaining the welcoming, fun, and relaxing atmosphere that WeldWerks Brewing is known for, ensuring every visitor's experience is positive and memorable. The company’s dedication to equal opportunity employment and compliance with Colorado labor laws further establishes its professional and respectful working environment.